Community Health Worker

Are you committed to serving your community, making a difference in the lives of those who need support, and using your skills and strengths as a collaborative team member?

As our Community Health Worker, we will count on you to provide Healthy Start services such as recruitment and enrollment, case management, health and safety questionnaires, health information, and community referrals to assist at-risk families of South Phoenix.

About Us

Come work for Maricopa County Department of Public Health, the 3rd largest health jurisdiction in the U.S.! MCDPH's mission is to increase the quality of life for our residents by collaborating with the community to develop and implement strategies, programs, and services addressing the emerging and changing needs of public health. We aim to serve Maricopa County residents with a focus on impact and a data-driven approach to our work. We value our staff's unique skills and differences, as well as the varied experiences and disciplines we represent. Together, we are working towards our vision of creating a healthy, thriving Maricopa County for all.

Proud to Offer

• Work with a greater purpose

• Tuition reimbursement

• Exceptional work-life balance, with hybrid work schedule options

• Opportunities for growth and development within Maricopa County

• Low-cost, high-value healthcare for you and your qualifying dependents

• Child care benefits, including access to our upcoming on-site center Maricopa County Kids Club, dedicated to serving Maricopa County families exclusively

• Paid vacation, sick time, and parental leave

• Extensive wellness program, including healthcare premium discounts

• Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12.27% monthly contribution rate and includes a 100% employer match on Day 1

• Learn more at Work With Us | Maricopa County, AZ

We Require

• Two years of experience working with pregnant women, infants, and/or toddlers in a social service program such as WIC, Parents as Teachers, Head Start, or other home visiting program enrolling, conducting outreach, and/or case management in a health or social service setting

• High School Diploma or GED

• Related post-secondary education may substitute for the experience requirement on a year-for-year basis

We Also Value

• Bilingual in English and Spanish

• Certification as a Public Health or Community Health Worker from an accredited college or currently enrolled in a Public Health or Community Health Worker program and eligible to receive certification within six months of hire

Job Contributions

• Works outside of the office to meet with families, recruit and enroll eligible families into Healthy Start services, and assist in scheduling families with a case manager

• Assists program and community participants by making recommendations, offering referrals, transporting clients to prenatal appointments, and encouraging them to seek necessary medical, social, or economic assistance and other additional resources they may need

• Collaborates with participants, partner agencies, and providers in the community over the phone and in person to ensure that health care and social service needs are being met

• Provides follow-up by telephone, mail, and email to ensure that needed services are received

• Participates in outreach recruitment and education activities in the community by distributing brochures and informational materials, speaking one-on-one with residents, and giving presentations to raise awareness of services and issues regarding prenatal care, infant health, and ways to reduce infant mortality

• Works outside of the office to recruit and enroll eligible families into Healthy Start services and secure additional community resources for potential referrals

• Attends delivery of infants and serves as non-medical support (i.e., Doula-like) during labor when necessary.

• Completes data entry of client documentation for follow-up, data reports, and monitoring of the Healthy Start project

• Participates in quality assurance, customer satisfaction, and project planning by submitting participant cases for periodic review, attending regular case management meetings with the team, and presenting various cases to the team for discussion

• Obtains feedback from participants on program services through surveys and makes recommendations to the management team on implementing new practices that can contribute to the success of the Healthy Start program

Working Conditions

• Work occurs both in an office and field environment, performing outreach within the community, and requires working some evenings and weekends periodically, based on business needs

• Requires travel to and from job-related locations during the course of a scheduled workday

• Valid Arizona driver's license is required upon hire

• CPR and First Aid (adult and infant) will be required within the first six months of employment

• Must complete background check and fingerprint identification upon hire to successfully secure and maintain the Arizona Department of Public Safety Level 1 Fingerprint Clearance Card

• Within one month of hire, all employees are required to provide evidence of immunity or receive immunizations for vaccine-preventable illnesses for any position within the Maricopa County Department of Public Health; required immunizations include MMR (measles, mumps, rubella), Tdap (whooping cough and diphtheria), Varicella (chickenpox), and annual Influenza; some positions require a Hepatitis B vaccine and/or a Tuberculosis test