Senior Crew Leader

North Carolina State University

$ 34,320 - $ 70,692

life insurance, flexible benefit account, paid time off

United States, North Carolina, Raleigh

Oct 06, 2025

Job Posting Information

Posting Number	PG194542SP
Internal Recruitment	No
Working Title	Senior Crew Leader
Anticipated Hiring Range	$45,697 - $47,861
Work Schedule	Monday - Friday, 4:00 am - 12:30 pm
Job Location	Raleigh, NC
Department	Environmental Services - Housekeeping
About the Department	The NC State University Facilities Division is home to nearly 900 professionals who plan , build, and maintain the spaces that foster an environment where innovation, learning, and community thrive. Through this work, we help create spaces that empower students, faculty, and staff to reach their full potential. Operating year-round, we manage more than 16.7 million gross square feet of built space and oversee 4,733 acres of campus infrastructure through a series of core departments, each composed of multiple specialized units: Design & Construction Business Operations Campus Operations and Maintenance Campus Planning and Strategic Investment Whether responding to a maintenance request, shaping future facilities, or creating spaces that inspire discovery, our team is grounded in excellence, service, and stewardship. Join the pack and become part of one of the largest and most respected employers in the state, helping shape the future of our campus community. Take a look below to see what we offer!
Wolfpack Perks and Benefits	As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. What we offer: Medical, Dental, and Vision Flexible Spending Account Retirement Programs Disability Plans Life Insurance Accident Plan Paid Time Off and Other Leave Programs 12 Holidays Each Year Tuition and Academic Assistance And so much more! Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community. Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Essential Job Duties	Step Into Leadership and Make a Daily Impact at NC State! Are you a hands-on leader who's passionate about teamwork, excellence, and creating clean, welcoming spaces? NC State University's Environmental Services team is looking for a Senior Crew Leader who's ready to lead with purpose and pride. In this key role, you'll take charge of after-hours operations in Region 4, coordinating event setups, overseeing floor care, and making sure our campus buildings-from classrooms to research labs-stay spotless, safe, and fully functional. You'll guide a dedicated team, keep things running smoothly behind the scenes, and be the go-to person when quick thinking and smart problem-solving are needed. This role demands strong communication skills-the ability to effectively interact with supervisors and the public, understanding both verbal and written instructions for all assignments. It also requires the physical capacity to occasionally lift up to 90 pounds, with or without reasonable accommodations, and a consistent ability to follow all directions. This isn't just another job-it's a chance to lead with impact and be part of a collaborative team that keeps NC State running strong, day and night. What You'll Be Doing: Keep daily operations moving by coordinating projects and ensuring everything gets done on time and to the highest standard Lead your team with clear direction-assigning work orders in AiM, tracking progress, and making sure updates are accurate and timely Regularly walk the buildings you're responsible for-spotting issues, reporting conditions, and keeping leadership in the loop Be a mentor-train your team on safe work practices, support them during inclement weather responses, and guide special project execution Take the lead in building emergencies-ensuring safety protocols are followed and the team responds with confidence Manage supplies and equipment-using AiM and MarketPlace to keep everything stocked, organized, and accounted for Coordinate transportation for staff and materials, and step in with smart reassignments to keep operations covered Report equipment issues, manage key control, and make sure departmental procedures (SOPs) are followed Host safety briefings, assign project teams, and keep everyone focused on departmental goals Handle injury reports and ensure anyone who needs medical attention gets it quickly, with proper documentation Assist with team scheduling and job assignments to meet shifting needs across campus If you're ready to lead a hardworking crew, grow in your career, and help shape a cleaner, safer NC State-we'd love to hear from you. Apply now and be part of the team that keeps the Wolfpack campus shining every single day!
Other Responsibilities	You'll play a vital role in keeping the University running, even during challenging times. As essential personnel, you may be called in during severe weather-even when the University is closed-and may assist with snow and ice removal to help keep campus safe and accessible. You'll bring hands-on experience with a variety of cleaning and floor care equipment-from auto scrubbers and burnishers to carpet extractors, pressure washers, Kaivacs, and more. Your know-how in applying floor finishes, strippers, and maintainers will be a key part of keeping our spaces spotless and polished. Collaboration is a big part of the job-you'll work closely with multiple zone managers, help foster a strong sense of teamwork across departments, and even recommend team members for recognition or advancement when you see great work happening. And of course, you'll be ready to jump in wherever needed, taking on other duties as assigned to support the team and keep operations running smoothly.

Qualifications

Minimum Experience/Education	High School Diploma or equivalency and one year of experience in the area of assignment; or equivalent combination of training and experience. Some positions may require Certification or eligibility for Certification.
Other Required Qualifications	N/A
Preferred Qualifications	Experience utilizing spreadsheets for tracking completed spaces and managing supply orders Experience within an institutional or commercial cleaning environment Preferred training includes MarketPlace (Supply Ordering/Req. Mgmt.), inventory management & control, budgeting, Wolf Report, timesheet management, SOP development, data security, phone etiquette, and intermediate proficiency in MS Excel/Google Sheets, MS Word/Google Docs, and MS PowerPoint/Google Slides.
Required License or Certification	Valid DL required Valid NCDL within 60 days of hire, must be maintained
Valid NC Driver's License required	Yes
Commercial Driver's License Required?	No

Recruitment Dates and Special Instructions

Job Open Date	04/18/2025
Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)	04/25/2025
Notice to Applicants	Please make sure that the work history you list on your application is identical to the work history listed on your resume. The application must be filled out completely, do not use the phrase "see resume".
Special Instructions	Please include your resume as an attachment.

Position Details

Position Number	00104727
Position Type	SHRA
Position Classification Band Title	Building Environmental Services Supervisor
Position Classification Band Level	Journey
Position Classification Salary Range	$ 34,320 - $ 70,692
Salary Grade Equivalency	GN06
Alternate Option	If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week)	1.00
Appointment	12 Month Recurring
Mandatory Designation - Adverse Weather	Mandatory - Adverse Weather
Mandatory Designation - Emergency Events	Other - Adverse Weather
Time Limited Position	No
Time-Limited Appointment Length (if applicable)
Department Id	445080 - Environmental Services
EEO	NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.