Business Analyst, Sr

As a Senior Business Analyst at Epicor, you will play a crucial role in supporting our retail industry products, specifically Eagle (Original) and Propello (Cloud). You will collaborate with internal stakeholders, product managers, and developers to gather product requirements, work directly with customers, and gain domain knowledge. Your expertise will help shape the future of our products, ensuring they meet the needs of our users and align with our strategic goals.

What you will be doing:

• Collaborating with stakeholders, product managers, and developers to gather and document product requirements, including scope, priorities, and acceptance criteria.
• Working directly with customers to gain domain knowledge and validate features.
• Designing solutions for complex problems and requirements.
• Answering questions from the development team about features and requirements, and collaborating with the product management team as needed.
• Presenting demonstrations of finished work to customers and performing sprint reviews.
• Acting as a mentor for other team members and working on projects of greater complexity and uncertainty.
• Building project plans, priorities, and timelines for Product leadership.
• Reviewing and negotiating priorities with Product Management.
• Identifying new scope from demonstrations, prioritizing, and completing impact analysis of scope changes.
• Working with 1-3 scrum teams.

What you will likely bring:

• 5+ years of applicable experience and demonstrated success/knowledge.
• 2+ years of specialized/industry experience.
• Bachelor's degree (or equivalent experience).
• Experience with requirements gathering and SaaS Cloud or Software environments.
• Technical background in client-server architecture.
• Strong problem-solving, analytical, and strategic thinking skills.
• Ability to foster teamwork and collaboration.
• Excellent customer service, communication, and negotiation skills.
• Ability to perform work under minimal supervision and meet deadlines.

What could set you apart:

• Advanced experience in SaaS Cloud or Software environments.
• Deep understanding of retail industry requirements and solutions, particularly with Eagle (Original) and Propello (Cloud) products.
• Proven ability to work on complex and uncertain projects.
• Strong mentorship skills and ability to lead teams in a dynamic environment.

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Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs.

Range:

The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.

Recruiter: