Human Resources Director

Job Summary:

The Human Resources Director will work to build a supportive, positive, efficient, engaged, and inclusive work environment by offering human resource services and consultation to employees and management. Reporting to the Vice President of Human Resources and working as a member of a dynamic and driven Human Resources team, the Human Resources Director is responsible for oversight and delivery of the Talent Acquisition, HR Operations, Employee Relations and Benefits and Compensation functions. The Human Resources Director will serve on the Strategic Leadership Team at Rise.

Key Expectations

• Standards of Excellence Commitment: All Rise employees are expected to commit to, sign and follow-through on Rise's Standards of Excellence. Refer to "Standards of Excellence Commitment" document. In the Employee Handbook.
• Person-Centered Practices: Learn and consistently perform person-centered practices: Identify those things that are important to people who receive support; implement strategies to assure they are present in day-to-day life. Identify areas where change can happen without permission. Act on those areas.
• Communication: All Rise employees are expected to communicate effectively with other staff, external stakeholders and people we serve in a respectful and timely manner. This includes but is not limited to reading and responding to email in a timely manner, answering and responding to phone calls and voicemails, foster open communication; listening to others; preparing professional written communications as needed.
• Safety: Participate in the development of a safe and healthy workplace. Comply with safety policies and procedures and adhere to safe work practices. Comply with state motor vehicle laws and regulations. Take reasonable care to ensure your own, co-workers and persons served safety and health. Report any hazards, injuries or illnesses immediately to your supervisor. Will not place others at risk by any act or omission or interfere with safety equipment. Act as a role model by demonstrating safe work behaviors.

Essential Functions:

Talent Acquisition:

• Direct the work of HR team member who completes the day-to-day operations of employee recruitment
• Proactively grow candidate pipeline through traditional and innovative sourcing methods including social media, community relationships and other emerging technology-based methods.
• Research and maintain documentation of sourcing and recruiting methods used by successful competitors and other companies involved in recruiting from the same talent pool and implement those strategies which are a good fit for Rise.
• Set team talent acquisition performance goals and metrics, timelines and a formal tracking process to measure and manage progress.
• Manage Rise's internship program, including leading the internship cohorts and directly supervise HR Department Interns.

HR Operations and Employee Relations:

• Maintains compliance with federal, state, and local employment laws and regulations and best practices; reviews policies and practices to maintain compliance. Conducts compliance reporting as required by state and federal agencies (AA/EEO, Pay Equity, and others as assigned). Maintain drug testing policies and procedures.
• Act as point person for employee complaints/concerns, disciplinary items, and other actions that may be required to ensure employee engagement, compliance, and satisfaction.
• Serve as HR Consultant to supervisors in addressing team member performance issues and documenting concerns. Serve as the HR point of contact for conducting detailed investigations, as needed. Provide expertise on policy questions and problems relating to human resource functions.
• Partner with subject matter experts on the HR team to develop streamlined processes, formalizing protocols, and creating documents/checklists for employee life cycle including promotions, exits/ terminations, leaves of absence, and hiring for all employees.
• Partner with Rise's management teams and the HR team on preparing job descriptions and conducting position classification review.
• Partner with Senior Leadership to develop employment policies and procedures, employee notices, employee handbooks, and salary benchmarking and recommendations.
• Serve as the point of contact for the HR Team for Rise's learning management system (Relias), and partner with the Quality Assurance department on Rise's training requirements and process for all positions.
• Prepare, facilitate, and/or conduct training sessions for Rise team members or management as needed.
• Participate in the annual budgeting process.
  

Benefits and Compensation:

• Manage benefit administration including but not limited to: participating in benefit meetings with Rise's broker and senior leadership, managing the Open Enrollment process, researching and proposing competitive updates to Rise's benefit plans, managing Rise's Affordable Care Act Compliance and oversight of all benefit compliance including ERISA requirements.
• Oversee the application of Rise's compensation structure including applying job evaluation techniques to establish equitable compensation rates within the organization as compared with rates in industry, conducting surveys and studying labor markets to determine compensation trends, providing guidance and making recommendations to front line managers on compensation issues and offers to candidates and interprets laws regulating compensation practices.
• Serve as escalation point for complex unemployment and/or worker's compensation claims. Represent Rise in hearings or disputes as needed.

Leadership:

• Directly supervise members of the HR team including directing and reviewing work, establishing realistic plans, and ensuring high performance of the team.
• Participate in Rise's strategic planning process by contributing relevant data and ideas.
• Serve on Rise's strategic leadership team by partnering with program leadership on HR related initiatives and strategic plan tactics

Working Conditions and Environment:

Hours of Work

• Hours of work are typically daytime, Monday through Friday

Work Environment

• This job operates primarily in remote work environments and Rise's office environment.

Physical Demands

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of the job.

• Able to enter data and sit at a computer for up to eight hours a day.

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities and activities may change at any time with or without notice.

Key Strengths

• Excellent communicator with a collaborative and consultative approach
• Positive energy and passion for nonprofits and/ or disability services
• Strong analytical abilities and strategic thinking skills
• Proactive self-starter with strong follow-through
• Strong organization and project management skills
• Initiates opportunities for continuous improvement
• Willingness to pitch in and help others.

Required Education, Experience, and other Qualifications

• Bachelor's degree in HR, business or related field
• 5+ years of Human Resources experience, including prior experience in talent acquisition/ recruiting.
• Knowledge of relevant local HR regulations and issues; core understanding of HR risk management familiarity with relevant HR systems
• Exemplary judgment, discretion and professionalism
• Exceptional interpersonal and communication skills; credibility with leadership
• Strong team and people leadership
• Strong problem-solving and multi-tasking capability
• Ability to handle highly sensitive and confidential materials
• Ability to build a strong network across functions and to act in partnership to get things done
• Excellent project management skills with a bias for action and resolution
• Must be available to work in office two or more days per week.
• Valid driver's license and compliance with Department of Human Services and Motor Vehicle Record background check required

Preferred Education, Experience, and other Qualifications

• Prior supervisory experience strongly preferred
• HR Certifications such as PHR or SHRM, preferred
• Prior nonprofit or social services organization industry experience

What we have to offer you:

• Starting Wage: $85,000 - $99,000 per year, depending on experience (No evenings, weekends, or major holidays)
• Medical insurance - single employee coverage less than $90/month
• Dental insurance less than $17/month
• Vision insurance
• 401(k) with a 100% vested employer match
• Rise sponsored Basic Life & AD &D insurance
• Voluntary Life, Short Term, and Long-Term Disability Insurance
• Flexible Spending Account (FSA)
• Tuition reimbursement and Rise sponsored trainings (i.e., CPR, First Aide, and more) to help you be successful in your role
• Employee Assistance Program
• Paid Time Off (PTO) starts at 16 days during your first year, plus 2 floating holidays and serious health condition PTO
• Employee resource groups (i.e., DEI, LGBTQ+, recognition and more).
• A fun team environment that supports your professional development and opportunities for career advancement.
• Rise is a PSLF-eligible employer. Your qualified student loan balance may be forgiven after 120 covered payments.

Are you looking to work with a diverse team of professionals? Do you want to work in a fun environment while supporting others to live a life of possibilities? Then join Rise, Inc.!
Rise values being a person-centered organization. This impacts how we carry out services for the people we support and our organizational culture. We encourage people's unique individual differences and celebrate the ways our team members contribute to our community. We believe in a workplace informed by differing viewpoints and perspectives created from a diverse team and welcome people of all races, genders, ages, nationalities, religions, sexual orientations, and backgrounds to apply. Our goal is that those we serve, and our team members always feel valued and respected.