Director of Training - Northborough, MA

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Responsibilities

- Develop and Deliver Training Programs: Create and deliver engaging training content tailored to different levels within the company (e.g., new hires, ongoing professional development, leadership training).
- National Coverage: Observe training sessions across all locations, ensuring uniformity and quality in content delivery nationwide.
- Needs Assessment: Collaborate with leadership teams to assess training needs, align with organizational goals, and define key performance indicators (KPIs) for success.
- Onboarding: Lead onboarding training programs for new employees to ensure smooth integration and consistent understanding of company policies, culture, and job-specific requirements.
- Instructional Design: Develop training materials, manuals, e-learning modules, and other resources that support learning objectives and enhance the training experience.
- Coaching & Mentoring: Provide one-on-one coaching and group mentoring to improve employee skills and performance.
- Evaluate Training Effectiveness: Measure the effectiveness of training programs through feedback, performance data, and surveys. Adjust and refine content based on results and new trends in learning.
- Stay Updated on Industry Trends: Keep abreast of training best practices, technological tools, and industry developments to continually improve training strategies.
- Collaboration: Work closely with senior management and subject matter experts to ensure that training aligns with operational goals, compliance requirements, and company initiatives.
- Planning: Create monthly and yearly goals for key performance metrics.
- Drive Performance: Improve performance through training with a focus on KPIs.
- In Field Visits: Attend events, home shows, and retail locations.
- Misc: Various other duties as assigned by VP and Assistant VP of Event and Retail Marketing.
- KPIs:
Maintain a HPD of 4 or less at events and 9 or less at retail.
Maintain a set rate of 65% or higher across all markets.
Maintain a cost per lead issued of $800 or less of all markets.

Qualifications

- Strong attention to detail and high level of organization.
- Flexibility and demonstrated ability to adapt well in a changing environment.
- Ability to work both independently and in a group.
- 2 years of related professional work experience required.
- High School Diploma or equivalent required.
- Working outside in all climates.
- Type, speak & write accurately.

Benefits

- Medical, Dental, and Vision Insurance
- Teammate Assistance Plan
- Tuition Reimbursement
- 401k with 50% match up to 6% of your annual pay
- Paid Time Off
- Company Paid Holidays
- Paid Volunteer Time
- And more!

Pay $160k - $200k annually, depending on experience.

Empowered to be Extraordinary.
We believe in our people. And that's why we empower you to develop a career path that supports your unique voice and talents.

THE ESLER COMPANIES - RENEWAL BY ANDERSEN STORY

Renewal by Andersen is the full-service window-replacement division of 120-year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded to redefine the industry and offer a different-and better-window-replacement experience.

The Esler Companies is the holding company for a fleet of the top RbA "affiliates" in Arizona, Colorado, Greater Nevada, Texas, Oklahoma, Greater Philadelphia, Southern New England, Southern Maine, Northern New Hampshire, and a sales and marketing 'engine' in Northborough, Massachusetts.

We are a proud equal-opportunity employer.
We are committed to fair hiring practices and to creating a welcoming environment for all team members.

Esler Companies LLC is committed to maintaining a safe, healthy, and drug-free workplace for all teammates.

Please note that we participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Esler Companies will often use SMS to communicate with candidates. Candidates can choose to opt-out at any time.