Departmental Assistant - Academic Success Assistant (Post Grad Internship)

About UMass Amherst

The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world.

Job Summary

The Academic Success Assistant - Departmental Assistant will be supervised by an Academic Success staff member with the primary responsibility of meeting with an assigned caseload of student-athletes to develop and improve academic skills and contribute to the development and maintenance of objective-based study hall plans. Duties related to the role include, but are not limited to:

Essential Functions

• Assist student-athletes in setting and tracking manageable weekly objectives.
• Monitor and document weekly progress of his/her assigned caseload.
• Collaborate with other Academic Success staff in strategy and management of student-athlete academic support and objective-based study hall plans.
• Complete end of term assessments regarding academic progress of students in objective-based study hall.
• Create and facilitate tutoring and Student Learning Assistant workshops.
• Contribute to other services such as Tutoring, Learning Enhancement Program, and Student-Athlete Development based on individual interest and unit needs.
• Adhere to NCAA, University, and educational regulations.

Other Functions

• Performs other duties as assigned.

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

• Bachelor's degree prior to the start date of appointment.
• Ability to work 15-20 hours per week and willing to work flexible hours, including some nights and weekends.
• Understanding of issues related to diversity, equity, inclusion, and belonging.

Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

• Proficient in all facets of Microsoft Office.
• Previous work with academically at-risk populations.
• Interest in working in the fields of athletic academic support, higher education, and/or collegiate athletics.
• Previous experience within the field of education (i.e. academic advising, tutoring, teaching) and/or collegiate athletics.
• Experience in collegiate athletics academic support, higher education, teaching, or a related field.

Physical Demands/Working Conditions

• Typical office environment activity.

Work Schedule

• Monday - Friday, day shift, hours may vary based on demands of the position.
• Dates of employment will be August 2025 - May 2026.
• This is a temporary, non-benefited position.

Salary Information

• $18.00 per hour.

Special Instructions to Applicants

Along with the application, please submit a resume and cover letter. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references. Applications will be reviewed on a continuous basis until the position is filled. Early submissions are encouraged.

The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.