Connexus Credit Union - Who We Are: Serving members across all 50 states, Connexus Credit Union is a member-focused cooperative that is proud to return profits to member-owners through high yields for checking accounts and deposit products, as well as competitive rates on our loans. We are a remote first employer with the majority of our employees residing in the upper Midwest. As an employer we foster collaboration and high performance to achieve excellence. We holistically care for and develop our employees to thrive personally and professionally. We are proud to share our success with our employees and those we serve. Connexus offers an Amazing Benefits package:
20 days of paid time off and 8 paid holidays 16 hours of paid Volunteer Time Off 401K Retirement with up to 6% employer match Excellent Health, Dental, Vision insurance, including multiple plan options Health Savings Account with generous employer contributions Employer paid Life insurance, Short-Term and Long-Term Disability Tuition Reimbursement from $4,000 - $7,000 per calendar year Robust Learning and Development program that includes an annual professional development stipend The Electronic Funds team is behind the money movement of Connexus Credit Union. Through ACH (Automated Clearing House), Wires, and internal transfer option requests, we can move your money for payments, deposits, and withdrawals. Bring your administrative or back office experience and we will provide the tools and training to achieve excellence. If you have an eagerness to learn and foster positive energy, join us for bankers' hours with teams and leaders who want you to be your personal and professional best. Responsibilities:
Responsible for upholding universal service level standards to maintain a level of service excellence for Connexus members and internal partner teams. Effectively communicate with internal departments as needed. Complete assigned monthly procedure reviews to ensure procedures are correct and following Federal guidelines and regulations. Comply with all Federal regulations as they pertain to your job duties including but not limited to BSA, Nacha Operating Rules, Regulation CC, Regulation E, UCC3 and UCC4. Receive and accurately process incoming transactional mail for members and Connexus owned accounts, including further research as necessary. Place check holds, create and send hold notifications, while complying with Reg CC. Process received return check deposits and loan payments, sending prompt return notification to members. Review and decision lockbox exception checks and correspondence document files. Work research requests for transactional mail and lockbox situations. Assist in ordering, maintaining, and troubleshooting instant issue debit/ATM cards.
Position Requirements:
High school diploma or equivalent is Required. 1+ years of related experience is Required. Experience in a financial institution is preferred. Operations experience is preferred. Ability to analyze job functions and identify potential efficiencies. Evidence of good organization skills, and the ability to prioritize to meet deadlines with minimal supervision. Previous work experience demonstrating accuracy and attention to detail. Requires proficient skills to use Microsoft Suite applications, and ability to adapt to job specific technologies. Demonstrated ability to be a team player, with willingness to work in a fast-paced environment. Ability and willingness to work a flexible schedule. Uses normal courtesy and workplace professionalism. Interacts with co-worker and members. Demonstrates behaviors that support our values and culture. Follows established routines under close supervision.
Connexus Credit Union's Employer Recognitions:
2024 Best in Class Employer, Gallagher 2025 Best Place to Work in IT, Computer World
Equal Opportunity Employer/Disabled/Veterans/41 CFR 60-1.4, 41 CFR 60-1.35
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Connexus Credit Union
life insurance, vision insurance, paid time off, paid holidays, tuition reimbursement, 401(k)
Apr 08, 2025