New 
Service Support Specialist/Dispatcher
 PT Holdings LLC | |
 United States, Connecticut, North Haven | |
 Apr 04, 2025 | |
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Description
Position at RA Levine
We are looking for the bestService Support Specialist/Dispatcher!
Position Summary:
Are you ready to be an integral part of our team? We're seeking a Service Support Specialist to be the backbone of our branch and tackle a variety of tasks across all departments.
This is an IN-PERSON position in North Haven, CT, Full Time/Hourly Monday-Friday, 8:00 am-4:30 pm
Essential Functions:
Task Maestro: Dispatching service technicians for commercial food service repairs. Ensure the correct parts reach the right technician for efficient scheduling.
Office Maven: Skilled in Microsoft Office and other Microsoft Software.
Customer Champion: Providing outstanding customer service.Answering phones and taking detailed notes. Following up on services received.
Logistics Pro: Maintain open and thorough communication with technicians on their routes using dispatching software.
Safety Advocate: Prioritize safety and adhere to accident prevention procedures.
Adaptable Dynamo: Embrace new challenges assigned by the Branch Manager.
Responsibilities of the Position:
Team Player: This is a non-supervisory role, reporting to the Branch Manager.
Decision Influencer: Your actions can impact people, finances, and our organization's reputation.
Minimum Qualifications:
Educational Foundation: High School diploma or its equivalent.
Experience Insight: Two years of education and/or experience in a related field.
Exceptional Communicator: Strong customer service, communication, and problem-solving skills.
Clean Slate: Successful completion of a pre-employment drug screen and criminal background check.
Safety-First Attitude: Prioritize safety in all you do.
Self-motivated and Organized: Excel at working independently with minimal supervision.
Age Requirement:Must be at least 18 years old.
Physical Demands:
Office Oasis: Primarily work in a typical office environment.
Occasional Lifting: Light lifting of office equipment, supplies, and boxes may be required.
Balanced Posture: A mix of sitting, walking, and standing throughout your day.
Tech-Savvy: Comfortably operate computers and office equipment.
Pay: $20- $25 an hour, based on experience
Ready to unlock your potential as a Service Support Specialist? Join our team, where your dedication and skills make all the difference. Apply now and be part of something exceptional!
About R.A. Levine
Since 1969, R. A. Levine Company has been the cornerstone of commercial refrigeration in southern New England. Founded by Robert A. Levine, we've built our reputation on excellence, innovation, and unwavering customer support.
R.A. Levine is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
R.A. Levine is a division ofUnlimited Service Group"All Unique All United."
All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. | |