Global Sales & Operations Planner (Demand Planning)

New Era Cap, LLC. is an international lifestyle brand headquartered in Buffalo, NY with an authentic sports heritage that dates back over 100 years. Best known for being the official on-field cap for MLB, official sideline cap for NFL, and official on-court cap for NBA, New Era Cap is the brand of choice not only for its headwear collection, but also for its accessories and apparel lines for men, women and youth. The brand is worn as a symbol of self-expression by athletes, artists and some of the most interesting people around the globe. New Era Cap encourages people to truly express their personal style and individuality through its products.

Since 1920, this family-owned business has hired employees who are masters of their craft. We are innovators, architects of culture, experts, and forward thinkers. We demand excellence because we pride ourselves on the quality of our products and the authenticity of our brand.

Interested in working with us? Check out this exciting opportunity at New Era Cap's Headquarters (HQ) building located in downtown Buffalo, NY. This role is 100% on-site, encouraging employees to collaborate and connect in person five days a week. HQ offers an inviting atmosphere, complete with an on-site cafe, fitness center, and Flagship store.

Apply to join New Era's team!

The role of the Global Demand Planner is an analytical role, similar to that of a Financial Analyst, that focuses on the Sales & Operations planning within the Supply Chain Department. It is responsible for the data analysis as part of the delivery of the Sales and Operations Planning (S&OP) process. The Global Demand Planner will lead supply chain planning efforts including building tools and processes that support key objectives for unit and revenue forecasting, identifying sales trends, inventory modeling as well as demand, supply and capacity planning. This is a great opportunity for a candidate with an interest in Analytics with a background in either Supply Chain or Finance.

Responsibilities

• Analyze sales data and trends to develop a statistical forecast for the Demand Plan review
  • Evaluate forecast to actuals and develops the talking points with the Demand Team
  • Evaluate Point of Sale (POS) data and customer data to determine the impact to New Era's plans
• Maintain reporting to support the various functions of the Sales & Operations Planning process
• Evaluate the Sales & Operations Planning forecast to the budget in terms of units and revenue, cost of goods, open to buy dollars and inventory metrics
• Develop and analyze New Era's Ecom S&OP demand plan, and lead an Ecom Demand Session on a bi-monthly basis
• Develop and analyze New Era's Key Account demand plan while working cross functionally with New Era's Key Account Sales Representatives, and lead external Demand Session with Key Account on a quarterly basis
• Create the S&OP minutes, communicating key conclusions to stakeholders and perform follow up of actions
• Develop and track New Era's inventory plan, including reporting out information for the Sales and Operations Planning process
• Accumulate purchasing data including purchase receipts, the open POs and purchase requisitions. Work with finance and communicates future spend forecasts
• Develop and manage Global Production/Capacity Plans for all headwear and apparel vendors
• Develop and track the overall Distribution plan, including reporting out information for the Sales and Operations Planning process
• Develop advanced analytical tools and reporting to support the entire S&OP process
• Identify opportunity areas including slow moving and obsolete materials, and develop and implement action plans for inventory optimization
• Help facilitate cross-functional communication between the Demand Teams and Supply Chain in support of major S&OP initiatives, new product launches, line extensions, promotions, discontinuations, productivity projects, decision-making modeling of process flow, inventory levels, cost of manufacturing, distribution, transportation, etc
• Keeps all sensitive matters confidential
• Other duties as assigned

Knowledge, Skills, and Abilities

• Detail oriented; accomplishes tasks by considering all areas involved showing concern for all processes and tasks, no matter how small
• Sound interpersonal, mathematical and computer skills
• Strong knowledge of Capacity Management techniques and Basic predictive modeling in Excel
• Proficiency in data analysis and visualization tools, such as Excel, Tableau, or Power BI, and experience working with large datasets
• Must have the ability to communicate effectively both orally and in writing with various levels of staff and outside customers/suppliers
• Understand goals and objectives established by the company and work towards satisfying them
• Enthusiastic positive person who embraces and facilitates change with a sense of urgency and persistence
• Takes initiative to learn better ways of doing things (takes advantage of opportunities to improve skill set, attends courses and seminars to broaden knowledge) and demonstrates initiative
• Establishes collaborative working relationships and actively develops them to accomplish work objectives more effectively
• Include: Problem solving, Analytical skills, interpreting data, make recommendations, critical thinking skills

Education and Experience

• Three (3) - Five (5) years of experience in an analytical position
• Bachelor's degree in Business or Supply Chain or related field preferred; relevant job experience in lieu of degree will be considered
• Working knowledge of an MRP and ERP system (SAP, BlueCherry, PeopleSoft, JD Edwards, etc.)
• Proficient in MS Office - Word, Excel, PowerPoint and Outlook required; advanced knowledge of Excel and PowerPoint a plus
• Experience with Tableau or similar business intelligence or analytics software (Power BI) a plus
• APICS certification in CPIM or CSCP a plus

Travel Requirement

• 0% to 5%

New Era Cap LLC. is an Affirmative Action and Equal Opportunity Employer that believes in inclusion and does not discriminate against any candidate or employee on the basis of race, color, sex, age, religion, national origin, sexual orientation, gender identity, disability, veteran status, genetics, or any other basis protected by applicable local, state or federal laws.

The salary range for this posted position is $63,000 - $80,000 (plus bonus & benefits) and pertains to candidates located in Western New York. Actual compensation is determined by a wide array of factors including but not limited to skill set, education, essential job duties and requirements, and necessary experience.

Our casual work environment celebrates individuality and encourages employees to showcase their personal style. We pride ourselves on offering competitive compensation, a generous PTO policy, along with world-class benefits designed to promote health, financial stability, and personal growth.

As an employee, you'll enjoy a range of perks, including paid parking, exclusive discounts on apparel and headwear, and professional development opportunities right here on-site. We can't wait for you to experience all that our dynamic workplace has to offer!

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