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Receptionist\/Basic Office Services

Spectraforce Technologies
United States, California, Alameda
Apr 04, 2025
Title: Receptionist\/Basic Office Services

Duration: 9+ Months

Location: Alameda, CA, USA, 94502


Timings: 8 AM - 5:00 PM

Job Description:

Seeking a friendly and professional Contingent Receptionist to join our team on a temporary basis. The ideal candidate will display professionalism in speech, writing, and attire. This candidate will be responsible for managing front desk operations, greeting visitors, and providing administrative support to ensure smooth office operations. This position is nonexempt and primarily serves as a back-up for the reception desk during breaks, lunches, and any out-of-office periods, requiring routine supervision.

Key Responsibilities:

1. Greet and welcome visitors with a warm and professional demeanor.

2. Provide information to employees and visitors and determine the nature of a guest's visit.

3. Answer and direct phone calls to appropriate personnel using a computer-based switchboard and/or multi-line phone console.

4. Take and distribute accurate messages via email, text, and written communication, including handling consumer escalations.

5. Send preregistration invites to expected visitors and assist them with signing in to the digital visitor management system upon arrival.

6. Provide temporary day badges as appropriate.

7. Maintain a clean and organized reception area.

8. Manage incoming and outgoing mail and packages.

9. Perform miscellaneous basic office work activities such as typing, organizing, receiving and distributing mail, photocopying, filing, and scanning.

10. Assist with scheduling appointments and meetings.

11. Provide administrative support to various departments as needed.

12. Perform other duties as assigned.

Qualifications:

1. Must possess strong vocabulary skills and demonstrate professional communication abilities.

2. Ability to interact professionally with visitors and employees.

3. Recognizes the importance of their role as the 'face' of client.

4. Capability to stay calm under pressure.

5. Dependable and punctual.

6. Professional and presentable appearance and demeanor.

7. Proficiency in Microsoft Office Suite (Outlook, Teams, Word, Excel).

8. Effective multitasking and task prioritization skills.

9. Flexibility to adapt to changing environments and tasks.

10. Ability to handle sensitive information with confidentiality.

11. Previous experience in a receptionist or administrative role preferred.

12. Experience in customer service or hospitality is beneficial.

13. High school diploma or equivalent.

14. Must have reliable transportation and be able to drive within a 1-mile radius of the campus as needed.

Working Conditions:

May require travelling less than 1 mile between campuses to cover reception desk and/or fulfill assignments using own vehicle.

Business office environment.

Will receive on the job training.
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