Program Supervisor 801 East Men's Shelter Overnight, 11pm-7am Sunday-Thursday

ORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many. Through more than 50 programs across the district and five surrounding counties, Catholic Charities is opening doors to help and hope. At CCADW, we continue to build an inclusive culture that celebrates a diverse workforce. We offer so much more than just a job. We offer careers. We take pride in our "promote from within" culture. We offer professional development, a comprehensive benefits package, a hybrid work model with both remote and in-office work, and a passion for building and motivating world class, high performing teams. Explore your career opportunity with Catholic Charities. Join us in Inspiring Hope and Building Futures.

Compensation Package:

• Medical, prescriptions, dental and vision insurance
• Retirement savings plan with company match
• Company-paid and supplemental life insurance
• Flexible spending accounts
• Paid vacation, sick and personal leave
• 11 paid holidays
• Professional development and training
• Tuition reimbursement
• Employee referral bonus program
• Clinical supervision for licensed social workers and counselors

JOB SUMMARY: The Program Supervisor leads a team of Shelter Monitors in the operation of a 24/7 men's homeless shelter in accordance with Agency Policies and Procedures, 801 East Men's Shelter Program Rules, Agency contractual requirements, and best practices.

SUPERVISORY RESPONSIBILITY: Provides administrative supervision of up to 10 full-time and 4 part-time staff. Provides functional supervision of the shelter staff on duty to 12 staff, with the potential to surge up to 24 staff shift.

ESSENTIAL DUTIES and RESPONSIBILITIES:

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  Functionally supervise by leading a team of Shelter Monitors on an 8-hour shift in the safe and orderly operation of a 24/7 adult men's shelter with approximately 250 clients on a given shift.

  
  
• Provide administrative supervision to assigned Shelter Monitors (direct reports).
• Oversee and maintain quality program practices, ensuring compliance with best practice standards, contract grant requirements, and agency practices and procedures.
• Perform liaison activities with community.
• Coordinate the preparation and timely submission of all external and internal program reports. Ensure prompt and accurate submission of incident reports.
• Perform other job-related duties as assigned.

EDUCATION and EXPERIENCE:

• High School or GED required.
• 2 years of direct service experience working with the adult homeless or other vulnerable population.
• 3 years of both administrative and functional supervision experience of at least 5 subordinates.

SKILLS and COMPETENCIES:

• Ability to determine and meet program and client. Knowledge of methods used to determine and provide customer
• Ability to communicate effectively in writing, verbally, and conducting presentations.
• Skill to operate job-related equipment including the use of computer systems (MS Office products), including Excel, Outlook, Credible and remote access.

* Work is normally performed in a typical residential facility.