Claims Associate

Title

Claims Associate

Location

Remote

About Us

Curi is a full-service advisory firm comprised of three distinct business units-Curi Advisory, Curi RMB Capital, and Curi Insurance-each with an unwavering commitment to serve clients. As fierce physician advocates, smart business leaders, and thoughtful partners, Curi offers unmatched access and exudes a deep understanding of specific client circumstances. Dedicated, approachable, and authentic, Curi goes the extra mile and delivers proven, actionable, and meaningful outcomes-in medicine, business, and life.

The Role

We are looking for a communicative and client-focused individual to work on our Claims team as a Claims Associate. In this role, you will report to the Manager of Claims Operations and be responsible for managing low complexity casefiles, such as incidents, deposition or subpoena assists, and those arising from our regulatory protection endorsement from beginning to end using only best practices. They will work with our insureds while also partnering with outside defense counsel. The Claims Associate will provide expertise in coverage review, and casefile investigation (as needed), advise our insureds, and participate in the claims handling process including partnership with defense counsel. They will also support the Claims team on an as-needed basis on files assigned to other consultants.

Key Result Areas

• Coverage verification and Casefile Setup
• Strong customer service and partnerships with Defense Counsel
• Casefile investigation
• Claims Team support

Key Skills

Coverage Verification & Casefile Set up

• Review information provided and verify coverage
• Identify coverage issues and escalate to manager, as needed. Communicate coverage decisions to insureds, as needed.
• Set up Casefile in appropriate claims management system
• Save documents to appropriate claims management system

Claims investigation

• Collect medical records and other investigatory materials promptly.
• Interview insureds (in person, when necessary and possible)
• Work with defense attorneys, researches case issues, and arranges expert reviews
• Partner with Director, claims to evaluate claims by considering coverage, liability exposure, causation/damages, and sources of contribution
• Complete time sensitive reserve reports using established reserving procedures
• Communicate investigation results and recommendations to insureds
• Consult with defense counsel regarding legal issues and case assessments
• Document all casefile activity in the appropriate locations in e-Oasis, and OnBase
• Routinely documents a Plan of Action (POA) that shows active casefile management

Participate in claims handling process

• Maximize the successful outcome of cases in a cost-effective manner
• Participate in assessment of counsel's performance
• Oversee and monitor legal and general expenses

Claims support

• Provide administrative, investigative, or other support to Claims Consultant as requested to assist in handling of files to which they are not directly assigned.
• Provide support to Director, Claims as requested to assist in facilitating and improving claims handling efficiency.
• Provide other administrative, investigative, or other support to Claims Team as requested to improve overall efficiency of Claims Department

Key Qualifications

Required Education and Experience

• 2+ years insurance/claims experience required
• 2+ years professional/medical liability claims experience preferred
• Demonstrated ability to read and understand medical terminology and medical reports, legal documents and insurance coverage provisions
• Demonstrated strong investigation, evaluation and negotiation skills
• Demonstrated strong verbal and written communication style

Preferred Education and Experience

Our Vision: To be the trusted partner in medicine, business, and life.

Our Mission: By providing valued advice and support, we help strengthen care, mitigate risk, and build financial futures to enhance the lives of those we serve.

Our Values:

ACCOUNTABILITY: We are driven to act, work with integrity, and deliver results.

CURIOSITY: We ask and listen, stay curious, and are eager to learn.

TEAMWORK: We build strong relationships, celebrate success, and partner for greater impact.

INCLUSION: We respect, recognize, and encourage the differences that make us stronger-we are better together.

SERVICE COMMITMENT: We demonstrate an unwavering commitment to our clients, business partners, teammates, and communities.

Our Benefits

Curi offers eligible team members and their dependents comprehensive health benefits, including medical, dental, vision, and life insurance.Other benefits for eligible team members include education assistance, annual bonus opportunity, 401(k) and employer match, short-term disability, long-term disability, flexible time off, and 13 paid holidays annually.

Predictive Index Assessment

As part of our interview and selection process, we ask candidates to complete both a behavioral assessment and a cognitive assessment conducted by Predictive Index. These assessments assist the interview team in evaluating how candidates' behavioral traits and cognitive abilities align with the specific requirements of the role.

Please note that these assessments are only one component of our selection process and do not solely determine a candidate's eligibility for the position.

To proceed, please click the link below to complete a six-minute, scientifically validated behavioral assessment, as well as a cognitive assessment. The cognitive assessment measures general cognitive ability and helps us understand how quickly candidates can learn and adapt to the role.

https://assessment.predictiveindex.com/bo/CP4D/ClaimsAssociate