Integrated Medical Assistant - Tucson Region (Onsite)

About Prosano Health Solutions:

Prosano Health Solutions, in partnership with Blue Cross Blue Shield of Arizona, has launched an Advanced Primary Care model with a clear mission: To Inspire Health and Make it Easy.Our goal is to deliver affordable, convenient, and personalized care to the communities we serve.Our Advanced Primary Care model is focused on providing a signature patient experience which will raise the bar in both the delivery of care, and by ensuring health equity is top of mind.And, in every market we serve, we assure that a customized, high-value system of care is available for our members. Together, we will set the standard for how healthcare can and should be delivered in our State.

Why Join Our Team?

Here's the fun part.We are growing our team.The team will include people who share our passion and deep commitment to taking the primary care experience to a new level.Our team is unified in providing not only comprehensive care, but a truly exceptional patient experience, leaving our patients with the lasting impression of trust and compassion.We realize we can do great things by working together and adapting processes to provide the best possible care for people.Together, we will improve the health within our communities and make a difference in people's lives.

If you share this vision and desire to do something different...we look forward to talking to you!

For more information, please reach out to our Talent Acquisition team.

You Will:

The Integrated Medical Assistant (MA) for the East Valley, West Valley or Tucson will be a key contributor to our first-class care team at Prosano Health Solutions. This person will deliver on our commitment to excellence to our patients and help us grow through their role and will have end-to-end responsibility for the direct patient care experience navigation. This role is core to partnering with the care team in supporting patients in their journey toward their best health. This position has an emphasis on customer/patient care excellence, privacy, compliance and serving in a dynamic health setting.

• Support MA duties on site as well as travel to other Prosano clinics in a designated region as needed with a minimum of 3 to 4 Prosano sites/clinics in scope
• Standardize MA competencies aligned to business Desk Level Procedures across Prosano clinics/regions.
• Assist with the facilitation of Medical Assistant new hire onboarding tasks/responsibilities
• Assist with Medical Assistant training
• Review and update established MA checklists to ensure MA skills in a designated region are aligned to job requirements
• Follow established protocol to upskill MAs when gaps are identified
• Establish a strong rapport with the patient, to include delivering an exceptional patient care experience.
• Prepare patients for their visit to include communicating details around their scheduled visit, explaining all relevant information clearly, take vitals, and complete updates to patient record as required.
• Perform the standard MA functions, when needed:
• Establish a strong rapport with the patient, to include delivering an exceptional patient care experience.
• Prepare patients for their visit to include communicating details around their scheduled visit, explaining all relevant information clearly, take vitals, and complete updates to patient record as required.
• Prepare equipment and examination rooms, and ensure clean instruments are available for the daily care center operations
• Assist provider with medical treatments, procedures, and exams
• Manage inventory of medical supplies and equip exam rooms with appropriate supplies
• Working hours can include morning, night, or weekend hours
• This position requires 100% on-site work at the care center location and will involve travel between a minimum of the 3-4 clinics assigned
• Perform all other duties as assigned

You Have:

• Excellent interpersonal skills to include maintaining courteous, friendly, and effective communications with patients, team members and external parties
• Electronic Medical Records experience
• Customer service orientation and experience
• Strong communication skills across multiple modalities
• Strong collaboration skills
• Empathy and advocacy
• Exceptional organizational skills and are detail oriented
• The ability to always maintain confidentiality
• High school diploma or GED
• 2 years Medical Assistant experience
• 2 years' experience training and leading others
• Board Certified or Board Registered Medical Assistant required
• 2 years phlebotomy experience
• A Basic Life Saving (BLS) certification or obtain one within 30 days of hire
• An active Arizona fingerprint clearance card
• An Active Arizona Driver's license with acceptable driving record and reliable transportation

Our Commitment

Prosano Health Solutions does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group.

Thank you for your interest in Prosano Health Solutions. If interested in this position, please apply.