Technical Writer/Course Developer

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

This position is for a professional Technical Writer with experience in creating user guides, release notes and other documentation associated with software releases. Additionally, the Technical Writer may also be tasked with the development (or assisting in the development) of online learning content for customer usage.

On an ongoing basis, you will work with internal stakeholders and SMEs to create accurate, engaging, and easy-to-use customer-facing User Guides, Release Notes, and other learning content to be hosted on our Learning Management System (LMS).

Successful applicant will be responsible for the following:

• Creating initial customer-facing user guides, release notes, and other associated documentation for a commercial software product
• Maintaining software documentation in alignment with future release cadences
• Updating and maintaining online learning content
• Meeting with internal stakeholders to determine technical documentation and online learning needs
• Working with product SMEs to ensure technical accuracy of content
• Regularly attending product and internal team meetings
• Reporting out on status at organizational and team meetings
• Traveling to attend in-person team or organizational meetings (typically less than twice/year)

Minimum Requirement

Degree or equivalent and typically requires 4+ years of relevant experience.

Critical Skills

• Ability to work as part of a large team
• Ability to learn new software/systems quickly
• Strong organizational and presentation skills
• Ability to manage multiple projects
• Ability to work with minimal supervision
• Ability to write clear, concise, grammatically correct instructions
• Strong skills with Adobe InDesign and/or Adobe Pro
• Strong skills with MS Office Suite including MS Teams

Preferred Skills

• Familiarity with Articulate 360, specifically Rise
• Familiarity with adult learning principles
• Familiarity with basic Instructional Design principles

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, pleaseclick here.

Our Base Pay Range for this position

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Join us at McKesson!