New

Sr. Cidery Ambassador

Boston Beer Corporation
401(k)
United States, New York, Walden
Apr 01, 2025
Job Description We are currently hiring a Sr Cidery Ambassador in Walden, NY. The Part-Time Senior Cidery Ambassador is responsible for assisting with the daily operations of the Experience and Private Events Department, including managing the administration and coordination of private event bookings and seeing them through execution, as well as public, private, and VIP tours and promotion. What You'll Brew: Support daily operations of experiences and private events department including administration in booking software and inquiry platforms, calendars, responding to private events and tours requests in a timely manner, and day-of event management General management of menu selections and BEO, site set-up, quotes, contracts, payments, event and tour sales, and coordination with other department stake-holders Servest as Event Manager On-duty (EMOD) as needed for day-of private events and tours Focus on supporting the Experience and Rentals manager to grow the business with marketing, tours, and selling strategies Support Tour and Taproom events, new program launches and actively participates during our busiest times General open and closing duties (cash drawer, guest check in, tour center) Support tour center and serve as lead during shift: delegating tasks, managing floor Maintain safe working environment for all Cidery employees and communicate maintenance needs Educate drinkers on our facility, cider, and our R&D with specialty tours, experiences and events Aid in the education and training of new employees and the continuing education of Cidery Ambassadors Responsible for the overall upkeep of the tour center, tasting room, gift shop, and outdoor spaces Work with the team to setup up displays, promotions, and announcement Document and report incidents Manage overall customer service and respond to general tour request phone calls and voicemail Trouble shoot issues that occur during shift including technological, POS, draft and other problems that may occur Participation in off-site events including festivals, community events and other promotions as needed What Ingredients You'll Bring: Minimum Qualifications: High School Diploma or GED Ability to lift 50 pounds/regular walking and standing Must be of legal drinking age Ability to work independently and as part of a team Weekend shifts required Administration, food and beverage experience Level: 10 In accordance with pay transparency laws the pay rate for this role if hired is $18.50 per hour. Some Perks: Our people are our most important "ingredient." We hire the best talent; and we reward, develop, and retain them too. In addition to a generous 401k and more, Part Time Boston Beer Coworkers have the following perks available: Health and wellness program Free Financial Coaching BBC Coworker Relief Fund Commuter Benefits Talk to your recruiter about eligibility Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Fair Chance Ordinance and the CA Fair Chance Act. Boston Beer Corporation is an equal opportunity employer and is committed to a diverse workforce. In order to help ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who wish to request accommodation in the job application process can contact jobs@bostonbeer.com for assistance. #LI-AG1 , Job Info Job Identification 15420 Job Category Hospitality Services Posting Date 03/28/2025, 07:11 PM Job Schedule Part time Locations Angry Orchard Cidery (On-site)