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HRIS Analyst, ServiceNow HRSD (flex-hybrid)

University of California - Los Angeles Health
United States, California, Los Angeles
Mar 31, 2025
Description This position provides analytical and consultation support to the Human Resources team for various HR process, system and technology needs. The HRIS Analyst plays a key role in the ongoing enhancement of ServiceNow HRSD, from project planning and through configuration, testing, and deployment as well as ongoing support. * Functions as a subject matter expert for HR processes and the ServiceNow HRSD platform; applies skills as a seasoned, experienced Human Resources professional with a broad understanding of HR process and analysis practices and organizational policies and procedures to support HR system optimization and efficient HR operations. * Gathers, analyzes, prepares and summarizes business and user needs, documents requirements, and updates system configuration to meet end user requirements. * Plans and executes unit, regression and acceptance testing. * Functions as an HR process and systems expert, demonstrating good judgment in investigating and resolving a wide range of business process and system related issues of moderate to complex scope. * Acts as a resource for ServiceNow HRSD system and design questions and recommends solutions; works with internal clients to identify, design, test and implement new systems or improvements to existing systems and associated processes and procedures. * Coordinates with HR team members and others to analyze and meet information needs through production of established reports or utilization of various tools and applications to develop new reports. * In partnership with others, develops and conducts ongoing training associated with technology and process changes. * Performs other related duties as required and assigned This flexible hybrid role allows for a blend of remote and on-site work, requiring presence on-site at least two times a week, and as needed based on operational requirements. Please note, travel to the "home office" location is not reimbursed. Each employee will complete a FlexWork Agreement with their manager to outline expectations and ensure mutual understanding. These arrangements are periodically reviewed and may be adjusted or terminated as necessary. Salary offers are based on a variety of factors including qualifications, experience, and internal equity. The full salary range for this position is $76,200-$158,800 annually. The University anticipates offering a salary between the minimum and midpoint of this range. Qualifications * Bachelor's degree in Business, Human Resources, Finance and / or equivalent experience / training. * 5+ years' experience in a Human Resources department supporting various HR process and/or system initiatives. * Thorough knowledge of HR operations processes with an analytical approach to enhancing the employee experience. Experience in optimizing and automating HR processes. * Experience training HR professionals on process and system topics. * Experience working with an HR case management system. * Experience designing and implementing HR systems. * Demonstrated ability to work with others from diverse backgrounds. * Self-motivated and works independently and as part of a team. * Able to learn effectively and meet deadlines. * Excellent analytical and problem-solving skills. * Demonstrates effective communication and interpersonal skills and the ability to communicate technical information to technical and non-technical personnel at various levels in the organization. * Knowledge of Human Resources practices and principles required. * Responds with a sense of urgency to immediate needs; completes assigned tasks within prescribed timelines, asks for help when needed.