Contracts Manager - US Sports Medicine & ENT

Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.

The Contracts Manager will be responsible for overseeing approximately 5,600 Placed Capital Agreements across 3,000 customers, along with other sales programs that contribute to roughly a quarter of the U.S. Sports Medicine & ENT revenue. This role will report to the Senior Director of Finance for the U.S. Sports Medicine Business Unit.

What will you be doing?

In this role, you will be responsible for managing a team of two direct reports as part of the Contracts team. Your key responsibilities will include partnering with the sales team and sales leadership to establish Placed Capital Agreements contracts, as well as reporting Placed Capital-related KPIs to the business leadership team and other internal stakeholders on a monthly basis. You will also ensure the minimum required financial return on all contracts by collaborating with the salesforce to enforce customers' contractual purchasing commitments.

Additionally, you will be responsible for ensuring compliance with laws, regulations, and Group standards while managing all assets placed with customers and maintaining accurate IT system records of the installed base. Your duties will also include performing monthly audits of assets placed in the field and working closely with the IT and Global Shared Services teams to automate processes and improve operational efficiency. Furthermore, you will collaborate with compliance and legal teams to uphold regulatory and contractual standards.

This position is based in Andover, MA, following a hybrid work model with no travel requirements.

What will you need to be successful?

• Bachelor's degree
• 10 years in a similar role with experience in management
• Knowledge and experience in contracts
• IT savviness is critical. Knowledge of SAP preferred
• Ability to collaborate and contribute to cross-functional projects
• Proactiveness in driving efficient and automated processes
• Customer-centric. Good communication with business partners and ability to influence management
• Strong leadership and willingness to enable change in ways of working

You Unlimited.

We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.

• Inclusion, Diversity and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/)
• Your Future: 401k Matching Program, 401k Plus Program, Discounted Stock Options, Tuition Reimbursement
• Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day
• Your Wellbeing: Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program
• Flexibility: Hybrid Work Model (For most professional roles)
• Training: Hands-On, Team-Customized, Mentorship
• Extra Perks: Discounts on fitness clubs, travel and more!

Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.