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Call Center Reservations Manager
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![]() United States, Vermont, Montpelier | |
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Year Round
RESORT OVERVIEW: Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, mountain biking, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best winter yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?:
POSITION SUMMARY: Sugarbush Resort is hiring a Full-time Year-round Call Center Reservations Manager. The Call Center Reservations Manager will support and oversee operations of the Sugarbush Call Center through maintaining and monitoring staffing levels appropriate to call volume and department demands. They will hire, train, schedule, motivate staff, and monitor customer service skills and productivity to maximize profit for the resort and guest satisfaction and maintain company performance metrics. RESPONSIBILITIES:
QUALIFICATIONS:
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