Customer Service Representative

TEKsystems
$22.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Missouri, St. Louis
Mar 27, 2025
Description This position is within the Performance Films department at Eastman and will be responsible for coordination of all activities necessary to provide sales, service and distribution support to our customers. Job duties will include order entry and management of sales orders for domestic customers, analysis and management of inventories throughout the distribution network and analysis of customer demand data. This position runs through their busy season. Most candidates will get hired in other areas after peak season. Manage customer purchase orders, including order entry to invoicing, customer requests, inquiries, complaints, and entering forecasts Analysis of inventory and customer demand - meetings with customers to get forecast and enter into SAP Partner with Sales in support of customer needs - Working closely with Demand Planner and Logistics Team Manage customer records and report customer information Build relationships with customers and internal partners Foster teamwork Back-up colleagues as needed Working w/ 3rd Party Warehouses and staying close to customer shipments to make them aware of any delays or if shipment is on time * This position is very email heavy / rarely making phone calls but still in a phone queue Skills & Qualifications Bachelors Degree Required, preferably in business, marketing or finance. Qualifications include, strong prioritization, planning and analytical skills. Must work well under pressure and with time demands. Must be self-motivated, extremely organized, able to multi-task, and have the ability to work well with others. Excellent oral, written and computer skills, including Excel and Word. 1-2 years relevant previous sales, customer service (retail/restaurant), supply chain or manufacturing experience. SAP is desired but not required (this will be taught in training) Pay and Benefits The pay range for this position is $22.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Saint Louis,MO. Application Deadline This position is anticipated to close on Apr 9, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.