Engineer - Developer Experience and Support

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility -our people are energized problem solvers that take pride in how thework we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!

Job Description

Rockwell is a leading technology company, building a mix of hardware, software, and services solutions supporting high demand manufacturing customers. Our technology stacks and development environments are highly diverse. Reporting to the Network Technical leader the DevEx Engineer must be customer centered with the technical and collaborative ability to form partnerships with multiple development, infrastructure, security, and operational teams. You will design, engineer, and support the long-term architecture, provisioning, monitoring, and enrichment of Development Environments, with the ultimate goal of improving the Developer Experience.

We are looking for someone with a strong background in the infrastructure, security, and build requirements of modern software platforms. The DevEx Engineer will be the go-to technical expert to assist Developers with networking, firewall, system build, and infrastructure provisioning in CI/CD pipelines.

Your Responsibilities:

• Improve the experience of Rockwell's Developers through first class engineering and support of lower environments.
• Co-locate with Development teams and to drive improvements to lower environments.
• Resolve platform or network issues in build chains, driving highly reliable and repeatable build automation.
• Work with Development teams to quickly resolve IT related problems as they occur.
• Collaborate with Development, Security, and Infrastructure teams in the creation and operational support of lower environments tailored to improve the experience of Developers while maintaining the security of Rockwell's Intellectual Property.
• Establish metrics and monitor Platform products to measure Developer satisfaction.
• Stay up to date with the latest trends in developer tools, platforms, and methodologies.
• Advocate for and implement developer-friendly policies and best practices.

The Essentials - You Will Have:

• Bachelor's Degree or equivalent years of relevant work experience.
• Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

The Preferred - You Might Also Have:

• Typically requires 5+ years of relevant experience in Network Operations or Engineering roles.
• Experience in DevSecOps/Continuous Delivery support.
• Experience with Continuous Delivery practices, Agile/SAFe, across a large organization.
• Collaborate and influence a diverse group of peers with a variety of software development requirements.

• Extraordinary internal customer focus - you should come prepared with stories demonstrating improvement in developer experience.
• Experience with successful network and platform components, their architecture, durability, provisioning, monitoring, and lifecycle.
• A classic "systems thinker" - able to see all the working parts and chart a path to an end solution.
• Excellent collaboration skills and a partnering mindset. 0 tolerance for "not invented here" thinking.
• Ability to communicate to both Senior Executives and Technical co-workers.
• Track record of innovation in platform automation and IDPs - linking network, system, storage, DBs, meshes, and other sub-components of applications.

What We Offer:

• Health Insurance including Medical, Dental and Vision
• 401k
• Paid Time off
• Parental and Caregiver Leave
• Flexible Work Schedule where you will work with your manager to enjoy a work schedule that fit with your personal life.
• To learn more about our benefits package, please visit at www.raquickfind.com.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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We are an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.

Rockwell Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.