Senior Security Officer - 40hrs/Day Shift

Minimum Requirements:

• Bachelor's Degree in Criminal Justice preferred.

• Experience in hospital, security/police, emergency medical or customer services 3-5 years preferred.

• Strong interpersonal and communication and customer service skills.

• Ability to deal with, and effectively deescalate, anxious/stressed people and manage aggression.

• Effectively manage a high volume of activity; handle a variety of diverse and stressful situations and crisis management scenarios.

• Strong problem solving skills Critical and analytical thinking, good judgment, prioritizing, industrious and creative resolutions for positive outcomes.

• Demonstrates the understanding of community policing, risk analysis and crime prevention concepts and practices.

• Recognize, acknowledge, respect and effectively interact with people of different ages and cultures, establish positive relationships, gain trust and respect of others.

Essential Functions (Key Roles & Responsibilities):

• Patrols assigned areas, giving particular attention to those areas where security problems have occurred. Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees. Maintains strict confidentially at all times.

• Investigates thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of potential/real civil or criminal misconduct and detains suspicious individuals as appropriate; when authorized will make arrests as appropriate; participates in subsequent court proceedings as required.

• Prepares and submits written reports in a complete and accurate manner; makes notations in log of all incidents; keeps Supervisor informed at all times.

• Maintains accountability for valuables/property and forms of evidence coming into incumbent's custody; ensures safekeeping; maintains documentation.

• Performs as Dispatcher utilizing integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance.

• Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized assists in the restraint of patients.

• Participates in administrative functions such as, but not limited to, creating hospital issued badges, gathering employee, POI, vendor, and student vehicle information to develop and maintain a database to manage parking compliance, document hospital issued key numbers in database, and other duties assigned by the Security leadership team.

• Performs other duties as assigned Complies with all policies and standards.