Director, PreSales Engineering

**Candidates MUST be geographically located in or near King of Prussia, Pennsylvania with a willingness to work on-site in our KoP office two days per week**

As a Director of PreSales Engineering, you will direct a highly-technical team in the selling, implementing and supporting of ePlus and partner-branded solutions.

The essential functions of this position include:

• Provide guidance to customers and internal teams on emerging technologies, competitive landscape, and industry trends
• Maintain a thorough understanding of ePlus technologies and solutions that are available to ePlus customers
• Provide oversight for customer presentations, proposals, contracts, and services pricing.
• Ensure that proposed solutions meet the requirements of the customer, and are aligned with ePlus strategy
• Assist sales leadership in the development of regional strategies, and ensure there is alignment between sales support requirements and presales support capabilities
• Work with ePlus personnel in helping to develop ePlus solutions
• Assist sales and services management in identifying candidate solution areas for ePlus development/investment
• Function as technical liaison and ePlus ambassador with field OEM sales and technical teams
• Assist sales management with mentoring of junior sales account managers and pre-sales engineers as it relates to overall opportunity management and technical solution set
• Conduct knowledge transfer with pre-sales members around solution updates, implementation 'lessons learned,' etc. on materials as relevant
• Assist account teams with collecting customer business and technical requirements and determining ePlus recommended solution(s)
• Assist sales account managers and pre-sales engineers with overall account planning as it relates to technical aspects of hardware, software, and services opportunity development
• Function as a liaison between the sales team and professional services organization to review solution recommendations and to oversee the services commitments described in statements of work (SOW), as appropriate
• As appropriate, assist ePlus sales team in dealing with customer satisfaction issues surrounding technical aspects of a recommended solution, or its implementation and deployment
• Establish partnerships with strategic manufacturers and service providers, and attend appropriate marketing & industry events to establish a reputation as a trusted advisor within the assigned region(s)
• Monitor key performance metrics for the presales team to ensure the team is operating efficiently and identify areas where improvement is required

As a manager, you are also expected to:

• Lead and guide team members, fostering growth through mentoring, coaching, and development, while ensuring effective communication and collaboration.
• Promote an environment of inclusivity and respect, valuing diverse perspectives and encouraging open dialogue among all team members.
• Collaborate on strategic initiatives, leveraging your expertise to drive innovation and positive change within the organization.
• Cultivate a proactive approach to conflict resolution, striving for amicable solutions and escalating concerns as needed.

• Bachelor's degree in related field, or equivalent experience
• Experience in a sales or presales engineering role within the technology sector, with a demonstrated progression to managerial responsibilities
• Track record of developing successful teams that achieve sales goals by prioritizing a positive customer experience
• Minimum 5 years of management experience leading a presales or sales team
• Appropriate certifications in technologies or methodologies in areas such as Cloud Computing, Cybersecurity, Data Analytics/Business Intelligence, or Project Management
• Excellent communication and presentation skills, with the ability to effectively describe technical concepts to both technical and non-technical audiences
• Thorough understanding of services solutions and consulting engagements in industries such as cyber security, cloud, collaboration, and enterprise networking
• Analytical and problem-solving skills, with the ability to understand client needs, analyze requirements, and develop tailored solutions
• Familiarity with sales methodologies, such as solution selling or consultative selling

The base salary range for this position at commencement of employment is expected to be between $150,000 and $190,000 annually; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including commissions and discretionary bonuses, in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. ePlus Benefits highlights can be viewed here.

If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Notice to Recruiting Agencies: ePlus only accepts unsolicited resumes when presented directly by a candidate. Unsolicited resumes submitted to ePlus from any other source will be considered ePlus property, and will not qualify for any placement or referral fees. ePlus will only pay such fees in connection with a valid written agreement between ePlus and the referring agency, and then only after providing advance written approval to the referring agency to submit resumes in connection with a particular opportunity.

While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.

By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.

Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.

Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.

Work/life balance that supports our employees' varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.

Embracing communities: We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us.

We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.

ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.

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