Clinical Assistant
Lubbock
40558BR
Position Description
Employees in this classification provide patient care management to an assigned clinic in the areas of clerical and clinical duties. In clinical setting, the employee receives direct supervision from physician or nursing supervisor in either oral or written form. In office setting, the employee receives direct supervision from department administrator. Work is performed under usual office and clinic conditions. May be stressful when working under emergency conditions.
Major/Essential Functions
- All Employees are expected to understand and conduct themselves in accordance with the performance criteria for their particular job and with all rules, procedures, and standards of conduct established by the System, University, and the Employee's department or unit.
- Communicates, reports, and documents accurately, honestly, and in good faith. Performs work professionally and in accordance with expected standards of performance; Adheres to attendance, timeliness, and work schedule standards.
- Obeys all applicable laws, rules, regulations, and directives and adheres to all System, University, and department policies and adopted core values. One Team Kindhearted Integrity Visionary Beyond Service Create
- Reports data and identifies and reports alterations in patient responses to assist in identifying problems and formulation of goals/ outcomes and patient-centered care plans in collaboration with patients, their families, and the interdisciplinary health care team.
- Monitors nursing processes to determine patients' and their families' physical and mental health status, needs, and preferences based upon interpretation of comprehensive health assessment findings.
- Monitors communication of patient data using Electronic Health Records to support decision-making for the delivery of optimal patient care
- Works with faculty physicians to develop, implement, and evaluate patient and family teaching plans to address health promotion, maintenance, and restoration.
- Participates in emergency preparedness drills.
- Inspects examination/treatment rooms to ensure they are properly stocked and compliant with infection prevention and control policies. Prepares and operates necessary equipment and instruments for examination, treatments and procedures.
- Complies with the identification of patient needs. Implements and facilitates continuity of care.
- Evaluate and report patient outcomes and responses to therapeutic interventions. Complete proper follow-up on patient care issues/messaging. And disinfects medical equipment and instruments.
- Calls patients back from the lobby to the exam room. Takes vital signs and measurements, then accurately documents in patient EMR. Creates patient in-take form. Reconciles patient medications and updates medication list as needed.
- Receives all patient telephonic communication. Monitors and responds to all communication. Following ambulatory clinic policy regarding documentation, weekly reviews of medical supplies to ensure they are properly stocked.
- Ensures pharmacy and patient refill requests, patient paperwork and patient concerns are resolved within 24 to 48 hours of receipt.
- Monitors schedules, room utilization and clinic patient flow to ensure maximum efficiency. Calls patients back to the exam room in a timely manner. To ensure Patient Satisfaction, will call early arriving patients back to exam room and contact physician.
- Ensures physician orders for tests, referrals, and/or lab tests are in the patient's EMR. Reviews daily report to determine if results are critical or normal. Contacts patients to advise of normal results via EMR Patient Portal or telephone (whichever applies). Contacts ordering physician to advise of critical results.
- Ensures all joint commission standards are met by all clinical staff and providers.
- Conducts regular quality audits as appropriate to ensure proper care and documentation is complete.
- Completes Occurrence Report via online UMC reporting website.
- Completes Annual Nursing Core Competency Training and Skills Fair.
Required Qualifications
Education:
- A minimum of a High School diploma or equivalent.
License/Certification:
- Graduation from an approved certified program for assistants in the area of required specialty.
- Certification by an approved accredited certifying agency in the specialty that particular work will be performed.
To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=887358
All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.
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Texas Tech University Health Sciences Center
Mar 25, 2025