SSOM Web Content Manager

Loyola University Chicago

United States, Illinois, Maywood

Mar 24, 2025

Position Details

Job Title	CONTENT MANAGER
Position Number	8102085
Job Category	University Staff
Job Type	Full-Time
FLSA Status	Exempt
Campus	Maywood-Health Sciences Campus
Department Name	UNIV MARKETING & COMMUNICATION
Location Code	UNIVERSITY MARKETING & COMMUNICATION
Is this split and/or fully grant funded?	No
Duties and Responsibilities	Strategic Content Management: In coordination with key stakeholders, implement comprehensive web content strategies that enhance user experience and align with Stritch goals. This includes understanding and communicating user needs, preferences, and behaviors in support of creating a best-in-class digital experience. It also requires gaining a strong understanding of overall Stritch School goals and culture in order to provide guidance and support to its various departments and stakeholders. Collaboration with UX and Technical Teams: As part of UMC Digital, work closely with IT as needed to ensure that web content meets user expectations and seamlessly integrates with overall site design and functionality. Web Content Management: Provide timely, daily support for web contributors, overseeing training, maintenance, and governance to ensure content remains fresh, relevant, and in compliance with brand standards. Data-Driven Content Decisions: Utilize analytics and user feedback to guide content decisions, focusing on optimizing website performance and user engagement. Accessibility Compliance and SEO: Ensure consistent and thorough implementation of SEO and accessibility best practices, meeting WCAG 2.1 AA standards at a minimum. Content Audits and Analysis: Conduct content audits and gap analyses to identify areas for improvement, ensuring web content consistently meets user needs and business objectives. Advocate for Best Practices: Serve as on-site subject matter expert, providing guidance and expertise on web content best practices and standards, staying current with industry trends and advancements. Stakeholder Communication: Regularly communicate with stakeholders to report on web content performance, strategies, and insights, fostering transparency and collaboration. Other duties as assigned.
Minimum Education and/or Work Experience	Bachelor's degree in marketing, communications, digital media, advertising, or a related field. A minimum of 3 years' experience in writing/editing communications for all platforms.
Qualifications	5+ years of digital marketing experience; agency, healthcare, or university environment preferred. At least 4 years proven web content management experience, focusing on user experience. Deep understanding of UX principles and how they inform content strategy. Strong analytical skills to interpret web metrics and user feedback. Excellent project management and prioritization skills, with the ability to manage multiple initiatives simultaneously. Strong organization, communication, problem solving, and interpersonal skills Working knowledge of HTML, CSS, and JavaScript Experience working with e-mail campaigns Experience with Adobe Creative Cloud, Microsoft and Google suites, and Slack Ability to stay current with industry trends and best practices in web content and digital marketing.
Certificates/Credentials/Licenses
Computer Skills	At least 4 years proven web content management experience, focusing on user experience. Deep understanding of UX principles and how they inform content strategy. Strong analytical skills to interpret web metrics and user feedback. Working knowledge of HTML, CSS, and JavaScript Experience working with e-mail campaigns Experience with Adobe Creative Cloud, Microsoft and Google suites, and Slack
Supervisory Responsibilities	No
Required operation of university owned vehicles	No
Does this position require direct animal or patient contact?	No
Physical Demands	None
Working Conditions	None
Open Date	03/12/2025
Close Date
Position Maximum Salary or Hourly Rate	$70,000/ann
Position Minimum Salary or Hourly Rate	$65,000/ann
Special Instructions to Applicants
About Loyola University Chicago	Founded in 1870, Loyola University Chicago is one of the nation's largest Jesuit, Catholic universities, recognized for its academic excellence, commitment to community engagement, and leadership in sustainability. A Carnegie R1 research institution, Loyola leverages its status as one of an elite group of universities with the highest level of research activity to advance knowledge that serves communities and creates global impact. With 15 schools, colleges, and institutes-including Business, Law, Medicine, Nursing, and Health Sciences-Loyola operates three primary campuses in the greater Chicago area and one in Rome, Italy, that provide students a transformative, globally connected learning experience. Consistently ranked among the nation's top universities by U.S. News & World Report, Loyola is a STARS Gold-rated institution that is ranked as one of the country's most sustainable campuses by The Princeton Review and has earned distinctions from AmeriCorps and the Carnegie Foundation for its longstanding record of service and community engagement. Guided by its Jesuit mission and commitment to caring for the whole person, Loyola educates ethical leaders who think critically, act with purpose, and strive to create a more just and sustainable world. Loyola University Chicago strives to be an employer of choice by offering its staff and faculty a wide array of affordable, comprehensive, and competitive benefits. To view our benefits in detail, click here. Loyola adheres to all applicable federal, state, and/or local civil rights laws and regulations prohibiting discrimination in private institutions of higher education. Please see the University's Nondiscrimination Policy.
Quick Link for Posting	https://www.careers.luc.edu/postings/31863