Administrative Services Returns Specialist I

Kimball Midwest, a national distributor of maintenance, repair, and operation products, is searching for a Administrative Services Returns Specialist I for our Columbus, Ohio location.

As a Kimball Midwest associate, you will experience why we have been recognized as one of the Top Workplaces in Columbus TWELVE years in a row! Our sales revenue growth is dynamic, increasing from $1 million in 1983 to over $500 million today. Throughout all our growth we have kept the family owned and operated culture alive. At Kimball Midwest, you are a name and not a number and we pride ourselves on our unique culture.

Responsibilities

Our Administrative Service Returns Specialist is accountable for delivering outstanding customer service to both internal and external stakeholders by efficiently handling returns and issuing credits for returned or damaged products. This role is also responsible for facilitating an efficient returns process by issuing necessary materials and return orders while maintaining department efficiency through timely report and log updates.

Qualifications

• High school diploma, GED, or equivalent
• 5 years' experience in customer service, returns, or similar role preferred
• The ability to perform greater than 5000 keystrokes per hour
• Intermediate proficiency in Microsoft Office Applications (Excel, Word, Outlook, etc.)
• The ability to read and write small letters and numbers; the ability to make arithmetic calculations; and the ability to understand and follow written and oral instructions
• The successful completion of a ninety (90) day orientation period

Additional Information

This role is a Monday-Friday role. The hours are 8:00am-4:30pm. The role is on-site.

We offer a benefits package that includes health, dental and vision insurance, company sponsored life, optional life and disability insurance, Health Savings Accounts and Flexible Spending Accounts, a 401(k) plus match, Tuition Assistance, Paid Parental Leave, Paid Time Off (PTO), a Dress for your Day dress code and paid holidays.

Kimball Midwest is an equal opportunity employer that is committed to a program of recruitment of females, minority group members, individuals with disabilities, qualifying veterans and any other classification that is protected by federal, state, or local law.

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