Director, Visa Consulting and Analytics, Tech Advisory Practice

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Visa Consulting and Analytics, VCA, is the externally facing strategy consulting group of Visa. We draw on our expertise in strategy consulting, data analytics, and pragmatic industry experience to develop fact-based recommendations to improve client performance. Our clients span the continuum of companies that participate in the payment card industry, to include financial institutions, merchants, fintechs, acquirers, and payment processors.

As the Director, VCA, Tech Advisory Practice, you will be the General Manager responsible for growing a critical pillar focused on Technology Strategy and Implementation. Technology Strategy enable clients to assess their current technical architecture, envision their future state, and clarify the roadmap to long term success. Technology Implementation services build on the success of Technology Strategy engagements, equipping clients with the dev teams needed to bring their vision to life.

You will be ultimately responsible for achieving quarterly and annual revenue targets. You will ideate, develop, price, sell, and oversee the delivery of technology strategy and technology implementation services. You are a natural in front of clients, including SVP plus leadership stakeholders, and can use that skill set to tailor new and existing services to meet their needs. You are excited by the prospect of measuring your success through attainment of revenue growth targets. You are sufficiently expert conversant in technical architecture, ideally within the context of banking and payments, to scope development efforts effectively with dev resources.

The successful candidate will be a seasoned consultant, entrepreneur, and general manager specialist who can partner across Visa client types. The role will identify common client needs, develop offerings that leverage Visa extensive capabilities, subject matter expertise, and third-party partners, price the solution appropriately, pitch the client, close the sale, and oversee delivery. The role will collaborate with a host of internal and external partners to develop, sell, and deliver solutions. This person will articulate the value proposition to clients, customize the offerings as needed to address client feedback, and ultimately close the sale. The team member will be able to flex across various client stakeholders, to include those in digital, data sciences, marketing, CRM, payments, and fraud and risk.

For clarity, this leader will not be involved in the day to day of tech dev with clients. Rather, this leader will engage at more of an executive steering committee level to ensure that delivery teams are scoped appropriately and are delivering against client goals and objectives, making any necessary course corrections.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Basic Qualification

-10 or more years of work experience with a Bachelor's Degree or at least 8years of work experience with an Advanced Degree (e.g. Masters/MBA/JD/MD) or at least 3 years of work experience with a PhD

-Educational background in Computer Science or Engineering. An MBA is a

plus.

Preferred Qualification

-12 or more years of work experience with a Bachelor's Degree or 8-10 years ofexperience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ yearsof work experience with a PhD

-Consultative Selling involves uncovering client needs, challenges, andopportunities with respect to managed services.

-Presenting solutions toclients that address their needs, quantifying the value and differentiation of the

solution for clients, and identifying the client decision making stakeholdersand processes are key aspects.

-Offering Development requires identifying white space challenges andopportunities across client sets.

-It involves developing bespoke and scalableproducts leveraging Visa assets and, as needed, third party partner assets.

-Additionally, identifying third party partners who can complement andsupplement solution sets, defining the value proposition, and developing salescollateral, including sales presentations and tear sheets, are crucial.

-Developing a product pricing strategy and ensuring product profitability arealso essential.

-Solution Delivery demands strong project and program management skills anddemonstrated experience in delivering flawlessly.

-Customer Centricity emphasizes a strong executive presence, the ability tospeak to technical and non technical aspects of solutions, and comfort inworking across the spectrum of Visa clients, from institutional bankingrelationships to fintech startups.

-Industry Knowledge involves maintaining a deep understanding of thecompetitive environment for Visa solutions and leveraging that understandingto shape solutions that differentiate Visa.

-Communications require demonstrating executive presence in leadingconversations with clients, communicating across functional stakeholders ofvarying levels and technical expertise, and incentivizing cross functionalteamwork by aligning cross functional incentives. Strong diplomacy skills andfostering goodwill between different groups are necessary, along withcoaching teams.

-People Leadership is demonstrated by the ability to structure a team and leadhigh-performers to even higher performance levels.

General Accountabilities

-Perform technical product management functions including creating functionalspecifications, managing roadmaps, handling issue and risk management, anddefining success criteria for pilots. Collaborate extensively with internal VISAgroups and external partners to ensure requirements are clearly understood.

-Interface with various technology teams and business stakeholders to identifyrequirements, convert them into functional specifications, prioritize tasks, anddrive execution.

-Act as the customer advocate within the engineering team,demonstrating a deep passion for satisfying customer needs and influencingdesign and priorities appropriately.

-Define milestones for each group to ensure delivery dates are met withoutcausing delays for planned pilots.

-Represent the product team in engineering meetings, ensuring there are no roadblocks and eliminating any external dependencies.

-Partner with Product Management and Business Teams to define the productpipeline and different phases of the pilot.

-Own the roadmap in collaboration with the product and engineering teams.

-Work closely with engineers and contribute to the development of designartifacts and Quality Assurance test plans.

-Plan and conduct User Acceptance Testing with key stakeholders, organize bugbashes, and hackathons.

-Develop clear and concise product documentation to outline pilot requirementsand technical architecture.

-Provide weekly updates and highlight any technical issues to executivemanagement.

-Manage multiple projects simultaneously and ensure on time, high qualitydelivery.

-Preferred 10 or more years of relevant experience in technical product orprogram management.

-Excellent analytical and problem solving abilities, ability to use hard data andmetrics to support assumptions and evaluate outcomes.

-Reputation as a collaborative thought partner and business leader, with theability to organize and motivate work across multiple team boundaries.

-Ability to fully understand technical architecture, APIs, and overall systemdesign.

-Management skills with demonstrated ability to facilitate product planning,

development, and user acceptance testing efforts.

-Excellent communication and presentation skills at all organizational levels.

-Experience working with agile lifecycle and tracking and process managementtools such as Rally and JIRA.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is $143,700 to per $208,600 year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.