PI Program Director

When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Summary

In this role, you will develop, manage, and deliver a complex set of collaborative programs to member hospitals, clinics, and practices using in-depth expertise to develop collaborative topic area content through research and collaboration with subject matter expert (SME) teams. You will facilitate collaborative improvement community work (one to many) from recruitment of members through knowledge sharing of leading practices to drive measurable improvement and change (e.g., reduction in length of stay, readmission, patient centeredness, hospital acquired conditions).

Responsibilities

• Develop program delivery structure and framework (e.g., meeting logistics, delivery) for meetings with member peer groups.
• Develop, manage, and deliver large scale performance improvement work and benchmarking studies by maintaining awareness of industry specific topics, determining potential member impacts, and developing communications and programming. * May oversee review of policies, procedures, and practices for the program
• Develop and maintain strong internal and external business relationships, reaching out to members for follow-up activities and to communicate successes.
• Coach others in methods to transform and engage members.
• Convene member groups to educate members on PI processes and facilitate discussion, plan topic content for projects.
• Identify leading practice members for knowledge transfer and webcast webinars; develop and manage relationships with external SMEs for contracting for services and follows up on expectations.
• Evaluate the best media channels to distribute content and program information and create program promotional materials.
• Identify outcome and process metrics for projects to evaluate member performance improvement; determines the best way to represent results.
• Select and build projects likely to have measurable impact and monitor performance / effectiveness of program delivery; makes recommendations and leads internal teams to improve member experience.
• Monitor program satisfaction and take appropriate actions independently to improve satisfaction for assigned responsibilities.

Qualifications:

• Relevant degree preferred.
• 7 or more years of experience in quality improvement/performance improvement role within a health care setting required.
• Strong project management experience desired, PMP or Black belt certification highly preferred.
• Demonstrated ability to build and maintain strong, effective working relationships with a variety of internal and external stakeholders.
• Ability to analyze data and effectively identify opportunities.
• Willingness to travel.

Estimated Hiring Range:

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here:

http://www.vizientinc.com/about-us/careers

Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.