Scheduler

Description

Take your career to the next level as a Scheduler with Penn Power Group, LLC. We have been in business for over 50 years providing outstanding customer service, innovative solution development and have a great ability to adapt to changing markets. We hire the best in their fields.

Requirements

YOU HAVE:

• The ability to respond to inquiries regarding the company's services, pricing, dates repairs will be completed, adjustments to bills/repair orders, etc.
• Skills to promote and sell our company's services.
• The ability to assess needs and promote alternative products and services.
• Coordinates activities with other internal departments to meet customer needs.
• Strong servicing experience where under immediate supervision, and in accordance with established procedures, performs tasks that are routine in nature, requiring little evaluation, originality and/or ingenuity.
• Prior scheduling experience.

YOU MIGHT ALSO HAVE:

• Experience in opening, reviewing, communicating status to customer and closing of repairs orders.
• Processes and/or expedites customer orders.
• Excellent customer service skills
• Experience with systems to gather information, troubleshoot, track calls, enter and confirm sales.
• Coordinating skills to communicate activities with other internal departments to meet customer needs.
• Strong written and verbal communications, along with strong telephone skills are a must.

WE OFFER:

• Compensation: Salary range from $62,000 -$68,000 - This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and geographic location.
• Comprehensive benefits including medical, dental and vision insurance.
• 401(k)
• Paid training.
• A fun work environment where our teammates feel appreciated.
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ENVIRONMENTAL JOB REQUIREMENTS AND WORKING CONDITIONS:

The work environment and physical working characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions:

• Spend at least half of each day at a desk environment.
• First Shift: Monday - Friday 7:30 am - 4 pm.
• Person in this position needs to occasionally move about inside the office to access file cabinets and office machinery.
• Must have the ability to walk/stand throughout the day.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time

For more information about PENN Power Group, please visit our website at www.pennpowergroup.com

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Please no phone calls.

Penn Power Group is a federal contractor and has implemented an affirmative action plan to ensure equal employment opportunities for females, minorities, individuals with disabilities, and qualified targeted veterans. We make reasonable accommodation for individuals with disabilities to apply for employment. Contact HRInfo@pennpowergroup.com

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.