The Broward County Board of County Commissioners is seeking qualified candidates for Library Specialist Part-Time 19 for the Libraries Division. Additional vacancies may be filled from this recruitment for any location/section within the library system. This position may be assigned to any location/section within the Libraries Division based on operational needs.
**Broward County is not accepting attachments for this recruitment, including resumes or similar supporting documentation. Please ensure you complete the application in its entirety and all information you want considered**
The purpose of this position is to provide direct public assistance to customers, including identifying the needs of customers, obtaining library materials, supporting Circulation or
Information Team Services, coordinating volunteers and participating in outreach activities, enforcing the customer code of conduct, identifying and reporting equipment concerns, and other duties as required.
This position will be responsible for serving as a shift supervisor and able to perform all circulation duties: including resolving escalating customer account matters; supervising, training, and evaluating staff; prepare work schedules; ensuring policies and procedures are followed properly; accurately collecting library fees and processing bus pass sales through adherence to training and cash handling best practices and resolving cash handling discrepancies; processing voter registrations; ensuring all required reports (narrative or statistical) are submitted in a timely manner; and resolving day today operational concerns/issues related to Circulation functions.
Additionally, this position will be responsible for coordinating with their team on various projects, for example, collection maintenance and programming support; assisting the public with accessing the library's collection; providing computer assistance to the public; delivering technology classes to the public; assisting with programming for all ages, including in a variety of equipment including creative technology. This position serves as a liaison with Library Learning Services, providing intake evaluations for adult literacy students, plans and offers public programs with a literacy focus, for example, English Cafe.
The Library Specialist assigned to the Collection Management Unit provides system-wide support for the Libraries Division as it pertains to acquisitions of library materials and maintenance of the online library catalog. This position processes new materials, performs basic data entry assignments, and processes invoices related to the purchase of library materials. This position also supports the library's digitization project by using a variety of technology to capture and preserve historical records, including scanning images from original documents. This position also assists with reciprocal borrowing and lending of materials to meet customer needs.
This position will also perform related work as assigned and may be assigned to work at any library location based on operational needs.
This announcement will remain active until a sufficient number of applications has been received and may close at any time.
Minimum Education and Experience Requirements:
Requires one (1) year of library experience or closely related experience.
Special Certifications and Licenses
None.
Preferences
General Description
Guides and assists the library staff to ensure that excellent customer service is provided to patrons.
Works under close to general supervision according to set procedures but determines how or when to complete tasks.
Duties and Responsibilities
The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.
Oversees the work of subordinate library employees, verifying that tasks are completed as assigned; schedules staff and reschedules assignments to cover absences and other branch staffing needs.
Provides first line customer service to library patrons; assists with returning and charging of materials, issues new library cards, gives library services orientation, and handles Point of Sale transactions; provides service to customers with account problems and provides resolutions.
Resolves day to day operating issues; answers any questions or concerns from staff; develops new procedures to address matters that arise.
Completes daily cash handling transactions, including counting or reviewing all funds in the safe and previous day's sales deposits and reports; verifies staff cash drawers and forms after the shift; orders all cash handling supplies; creates daily cash reports; enters data into various reports for accurate accountability.
Reviews all equipment for proper working order and completes minor technical troubleshooting; places service requests for computers, lights, kiosks, insect remediation, and other building related issues.
Provides backup assistance to other supervisors including but not limited to scheduling, volunteers, interlibrary loans, circulation lists, tracer and claims return and timesheets.
Assists in the training of new employees and completes staff performance appraisals.
Maintains collections by correcting catalog errors, adding donations to collections by processing and labeling them, and weeding the collections as needed.
Plans and implements story times, craft programs, book clubs, movie days, and works with teen volunteers who assist with these programs.
Ensures the safety of library customers by reporting behavior violations and contacting appropriate authorities regarding health issues or atypical behaviors; provides documentation of each incident.
Introduces volunteers and new staff members to the use of equipment, policies/procedures, and library functions/work environment to ensure that assignments are properly completed and equipment is used correctly.
Prepares a variety of correspondence, notifications, forms and related documents in order to communicate information to staff and the public; collects daily customer computer use statistics and summarizes on a monthly report; creates a weekly newsletter to communicate with other employees.
Performs related work as assigned.
Competencies
Anticipates and adopts innovations in business-building digital and technology applications. Makes effective use of the latest technologies required for success in the role; grasps the main terminology. Learns and adopts new technologies, although may require some time to master the changes.
Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Gathers basic information to understand a problem and find a solution. Seeks to understand and apply systematic problem-solving methods; distinguishes symptoms from underlying problems.
Makes good and timely decisions that keep the organization moving forward. Swiftly internalizes coaching on routine issues; handles issues confidently after instruction. Leverages rules and procedures to speed up decision making. Confidently and quickly draws on others' expertise.
Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Identifies what needs to be done and acts quickly. Shows optimism and enthusiasm that affects others positively. Works independently but knows when to ask for help.
Plans and prioritizes work to meet commitments aligned with organizational goals. Gains a clear understanding of the main tasks needed to complete work in the right sequence. Identifies the support and resources needed to carry out plans; delivers on time at an acceptable quality level.
Holds self and others accountable to meet commitments. Holds self to high standards and consistently honors policies, procedures, and work requirements. Scrupulously ensures all work is correct.
Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Seeks out others' perspectives and asks good questions. Shares information that people want to know; gives appropriate context and details when speaking.
Steps up to address difficult issues, saying what needs to be said. Discusses tough issues with a frank and forthcoming approach; faces adversity and accepts challenges. When confronted, takes ownership and responds appropriately.
- Demonstrates Self-Awareness-Awareness
Uses a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. Actively seeks feedback from a variety of sources; asks clarifying questions to understand and improve own impact on others or on team performance. Reflects on and learns from own mistakes.
County Core Values
All Broward County employees strive to demonstrate the County's four core behavioral competencies.
- Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
- Customer focus: Building strong customer relationships and delivering customer-centric solutions.
- Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
- Values differences: Recognizing the value that different perspectives and cultures bring to an organization.
Americans with Disabilities Act (ADA) Compliance
Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email Profstandards@broward.org to make an accommodation request.
Emergency Management Responsibilities
Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.
County-wide Employee Responsibilities
All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.
All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.
Broward County, Florida
$18.95 - $30.25 Hourly
medical insurance, dental insurance, life insurance, vision insurance, vacation time, paid holidays, sick time, retirement plan
Mar 19, 2025