Quality Document Specialist

Hawkins Inc.
life insurance, paid time off, paid holidays, 401(k)

2381 Rosegate (Show on map)
Mar 18, 2025
Description About Hawkins Hawkins, Inc. is a formulator, manufacturer, blender, distributer, and sales agent for thousands of industrial chemicals and reagent grade laboratory chemicals sold to municipalities and businesses throughout the Central United States. Thousands across a variety of industries have depended on Hawkins for the chemical products they need since 1938. Learn more about us at https://www.hawkinsinc.com/careers/ ABOUT THE JOB The Quality Document Specialist will be responsible for handling customer requests, including online customer portals. Responds to customer email inquiries and request technical information from suppliers. This position requires interpretation of technical documents, attention to detail and will work independently populating data fields. DUTIES AND RESPONSIBILITIES: Organize supplier and customer documents in internal systems and customer portals. Manage requests from Quality mailbox. Ensure requests are processed in a timely manner. Load customer request into customer systems such as TraceGains and other related customer systems. Develop and organize corporate statements. Support quality systems by managing Kosher and Halal Certifications including requesting updates from suppliers and appropriately storing certificates Perform other miscellaneous related duties, as needed. ABOUT YOU: Education: Bachelor's degree in chemistry or biology or equivalent preferred Experience: 3+ years in document control management and/or Quality Management Systems Personal computer experience: Highly skilled with Word, Excel, SharePoint, and Document Management Systems ERP experience preferred Strong organizational skills and attention to detail. Ability to prioritize workload to meet deadlines Must be able to work independently and as part of a team. Must demonstrate high customer service skills for both internal and external customers. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. TRAVEL Travel not required Expected Compensation: $25.00-$32.00/hr. + 5% Bonus Eligibility Hawkins offers eligible employees and their dependents comprehensive benefits, which includes medical, dental, vision, life insurance, LTD/STD and more.Other benefits for eligible employees include 401(k) match, Employee Stock Purchase program (ESPP), paid time off, and paid holidays. For more information on Hawkins benefits, visit: https://www.hawkinsinc.com/careers/benefits/ Ref. 2025-289 All applications must be received online. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristics protected by law. Hawkins is a Drug Free workplace. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)