Senior Quality Coordinator

We're Watts. Together, we're reimagining the future of water.

We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.

What we do:

For 150 years, Watts has built best-in-class products that are trusted bycustomers in residential and commercial settings across the world.We areat theforefront of innovation, working with cutting-edge technology to provide smart andconnected, sustainable water solutions for the future. Watts is a leading brand with aquality reputation - and we have a dynamic future ahead.

The Senior Quality Coordinator conducts tactical activities concerned with development, application, and maintenance of quality standards for industrial processes, materials, and products. The Sr. Quality Coordinator supervises key operators to ensure high level of quality product internally and externally.

DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• *Ensure that material in the nonconforming material system (NCMR) is segregated and dispositions are obtained in a timely manner.

• *Monitor and drive improvement in quality metrics including Cost of Quality (COQ), First Pass Yield (FPY), efficiency, and responsiveness.

• *Supervise and utilize key operators to execute activities aimed at improving cost of poor quality.

• *Review customer complaints for assigned areas and determine appropriate actions to remedy, including, assigning corrective actions to reduce the frequency of occurrence.

• *Perform product, process and assigned internal audits, and ensure that corrective actions are effective and implemented in a timely manner.

• *Collaborate with assigned production departments to resolve issues affecting quality using appropriate quality tools or methodology (8D, Six Sigma, Lean, Data Systems etc).

• Attend appropriate Quality and Production meetings, identifies gages/calibration needs and develops test procedures, work instructions, forms and records needed.

• Collaborate with Quality, Design and Manufacturing Engineers to develop quality requirements for new products and improve quality controls and systems for existing products.

• Maintain the integrity of the Quality Management System, including the ISO compliance structure, ensuring proper documentation processes, and audit effectiveness.

• Other related duties and projects as requested.

* Essential duties and responsibilities

EDUCATION AND/OR EXPERIENCE

• Associate degree or higher from an accredited institution.

• Three (3+) plus years related experience working in the Quality function in an ISO/TS/QS manufacturing environment.

• Experience in supervision is a plus.

• ASQ (CQT), Six Sigma (GB), Auditor and/or Lean Manufacturing certifications or training is beneficial.

• Strong structured problem-solving skills using 8-step, DMAIC or 8D.

• Familiarity with Microsoft Office products, Minitab and Epicor.

COMPETENCIES

• Leadership - Influence others towards maximizing effort for a common goal. Develop ethical and civic minded strategic thinking fostering action and innovation.

• Analytical - Synthesize complex or diverse information; Collect and research data; Use intuition and experience to complement data.

• Problem Solving - Identify and resolve problems in a timely manner; Gather and analyze information skillfully.

• Customer Service - Respond promptly to customer needs; Solicit customer feedback to improve service; Respond to requests for service and assistance; Meet commitments

• Teamwork - Balance team and individual responsibilities; Exhibit objectivity and openness to others' views; Give and welcome feedback; Contribute to building a positive team spirit; Put success of team above own interests; Supports everyone's efforts to succeed.

• Quality - Demonstrate accuracy and thoroughness; Look for ways to improve and promote quality; Apply feedback to improve performance; Monitor own work to ensure quality.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands/fingers to push, handle or feel, and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must regularly lift and/or move up to 10 pounds, and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and depth perception. The noise level in the work environment is usually moderate.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles. The employee is occasionally exposed to moving mechanical parts and risk of electrical shock. The noise level in the work environment is usually loud.

Watts in it for you:

Please note that the following benefits apply only to permanent roles and do not apply to internship roles.

• Competitive compensation based on your skills, qualifications and experience
• Comprehensive medical and dental coverage, retirement benefits
• Family building benefits, including paid maternity/paternity leave
• 10 paid holidays and Paid Time Off
• Continued professional development opportunities and educational reimbursement
• Additional perks such as fitness reimbursements and employee discount programs
• Learn more about our benefit offerings here: https://tapintowattsbenefits.com/

How we work:

At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success.

And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.

Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.