Description
The Product Manager II - Cards oversees credit card product development and monitors payment and technology trends that indicate the need for new products and services, making recommendations as appropriate. The Product Manager II - Cards also assists with crafting strategies and plans for the growth of all credit card products and services through acquisition and lifecycle strategies.
Here's what you can expect from the job and what you need to be successful:
Job Duties:
- Use industry/external trends on payment technology (such as EMV chip, digital wallet, contactless payment etc), analytics, and intuition to continually measure, evaluate and optimize products to drive product innovation, sales and financial performance
- Identify potential opportunities and threats by monitoring and understanding economic, social and competitive developments that could potentially affect First Tech's products and business lines.
- Work collaboratively with all partners to develop marketing/channel engagement/risk strategies to grow the product with optimal ROI
- Strategize, plan and execute lifecycle engagement initiatives for the portfolio
- Analyze portfolio for EMOB, activation, sales attrition, balance build and upgrade opportunities
- Determine demand for products and services and develop product functionality and features (e.g. system requirements, pricing) and a roadmap for future features and enhancements
- Develop pricing strategies to maximize ROI and market share
- Develop, manage and optimize rewards program for increased member loyalty
- Monitor product performance along with market trends, user feedback, competitive information and market research to determine the right feature set
- Draft product and business requirements documents and work with appropriate business units and external business partners to determine key deliverables
- Lead cross functional teams to drive various growth initiatives
- Compile, analyze and present performance metrics and identify key ways to optimize results
- Analyze market conditions to identify new business opportunities, products and strategies
- Maintain a thorough understanding of the organizational operating plan and products
Essential Skills:
- Minimum 3 years' experience with credit card product management including analyzing product lines to maximize performance, penetration and pricing
- Experience evaluating and implementing third-party product or service solutions
- Experience working with partners such as MasterCard, COOP, Experian, FISERV etc.
- Strong analytical and problem-solving skills; ability to autonomously resolve complex issues
- Ability to deliver effective stakeholder presentations to both peer and executive level audiences
- Strong ability to articulate complex concepts while tailoring the message to different audiences including senior leadership, technical teams, and member support teams
- Ability to successfully drive projects, processes and change management concepts in a dynamic and complex operating environment
- Ability to effectively collaborate with multiple business units, leadership and vendors to achieve organizational goals
- Strong understanding of consumer lending regulations
- Intermediate knowledge of Microsoft Office Suite, particularly Excel and PowerPoint
Location:
Remote (must reside in either Oregon or California)
Target Compensation in OR:$105,000 to $115,000 annually + annual bonus
Target Compensation in CA:$115,000 to $125,000 annually + annual bonus
Benefits options include:
- Traditional medical, dental, and vision coverage
- 401K matching up to 5% per pay period
- Accrue up to 17 days of Paid Time Off your first year of employment
- 11 paid federal holidays
- Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria)
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First Tech is not currently offering Visa sponsorship for this position
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First Tech Federal Credit Union
paid time off, 401(k)
Mar 13, 2025