Claims Supervisor-Oncology Clinic- Full-Time

GENERAL SUMMARY

• Department: Oncology-Claims
• Schedule: Full-time days: Monday - Friday
• Location: Remote

Supervises the daily activities of the billing and/or collections staff.

Responsibilities:

• Determines, coordinates and supervises daily staffing assignments and staffing levels.
• Trains, coaches, and evaluates assigned staff on performance expectations.
• Applies progressive discipline when appropriate. Participates in hiring and termination procedures.
• Ensures accurate identification of managed care plans, network eligibility, and/or compliance with contractual and regulatory requirements.
• May alert provider and/or patient as necessary.
• Determines the patient financial responsibility and performs revenue collection.
• May perform daily balancing, coding and charge entry procedures.
• Refers any patient deemed necessary to the financial counselor.
• May qualify patients for financial assistance.