Manager Administrative Services - Enterprise Account Management

When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Do you have the knowledge and understanding of what it takes to be a successful administrative partner and to leverage that information to inspire a support team to perform at their best? Are you someone that possesses strong leadership qualities to effectively guide and motivate a team? Are you able to clearly convey expectations, provide feedback and facilitate open and transparent communication?

We are looking for a dynamic leader committed to the growth and development of administrative professionals. At Vizient, our support professionals are highly respected, and we are committed to investing in our administrative community by offering a unique approach to career development through skill development, knowledge expansion, networking, leadership development and professional growth. Our administrative professionals are the heart of our organization and are a part of an enterprise support team known as Administrative Services.

Summary:

In this role, you will collaborate with the Manager, Administrative Services (Assistant to the Chief Customer Officer), to effectively lead a team of skilled Executive Assistants and Administrative Specialists. You will develop strategic and cost-effective solutions to meet the evolving needs of the business. You will motivate and inspire the administrative team to deliver top-notch results, modeling exemplary leadership and a commitment to excellence.

Responsibilities:

• Cultivate a cohesive, collaborative environment among administrative professionals through consistent communication and strategic direction, enabling the team to prioritize effectively and support the Company's evolving needs in our values-driven culture.
• Create efficiencies through process improvement; which requires attention to detail, problem-solving skills and a learning mindset.
• Coordinate the execution of mapping administrative staff to the needs of the business, provide guidance and solutions for complex needs.
• Proactively identify cost-saving measures to enhance financial efficiency.
• Identify best practices to support the executive and support teams.
• Analyze data and implement changes while considering the bigger picture.
• Develop an understanding of the business to anticipate future administrative needs.
• Facilitate regular assessment of current and future business need. Creates and maintains data-driven report-outs (PowerPoint, Word, Excel) to readily share status of utilization, current state and future outlook
• Regularly assesses staff performance in conjunction with business leaders and provides performance, stretch assignments, and career feedback, including completion of performance review and merit/incentive recommendations.
• Manage ad-hoc projects that require support services.
• Regularly communicate key updates and progress to the Manager, Administrative Services (Assistant to the Chief Customer Officer).
• Collaborate with the Manager, Administrative Services (Assistant to the Chief Customer Officer) in developing and implementing initiatives to increase employee engagement.
• Coordinate and execute recognition programs to celebrate employee accomplishments, work anniversaries, birthdays, and team wins.
• Establish and maintain a dedicated Microsoft Teams channel for the BU admins, ensuring effective communication and collaboration across the team.
• Collaborate with Administrative Services Lead to develop onboarding and training content, learning paths and opportunities for the administrative team as a whole.

Qualifications:

• Relevant degree preferred.
• 5 or more years of relevant experience working as a C-suite executive assistant required.
• Experience in a people leader role preferred.
• Ability to inspire and motivate a team to work towards common goals.
• Exceptional organizational and customer service skills with a keen eye for detail.
• Ability to work under timeline pressures while maintaining high levels of accuracy.
• Ability to simultaneously balance multiple priorities to meet deadlines.
• Proficiency utilizing virtual meeting platforms (Zoom, Teams, etc.).
• Excellent written and verbal communication skills.
• Willingness to travel.
• The ideal candidate will work at our corporate office located in Alpharetta, GA.

Estimated Hiring Range:

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here:

http://www.vizientinc.com/about-us/careers

Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.