Benefits Consultant

All of Southwest's People come together to deliver on our Purpose; Connecting People to what's important in their lives through friendly, reliable, and low-cost air travel. The Benefits Consultant supports our Purpose by ensuring competitive health and wellbeing programs are offered at Southwest to attract and retain Employees. This role interacts with a variety of Teams including Talent Acquisition, People, Finance, Accounting, Supply Chain, Legal, and Labor. The Benefits Consultant is a strategic thinker and skilled communicator who is excited about the opportunity to ensure Southwest benefits equip Employees to live and work well.

Additional Details

• The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours.

• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

Southwest Airlines is an Equal Opportunity Employer.We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.

Job Summary

• Responsible for all aspects of the design, development, implementation, and maintenance of H&W benefits programs, policies, operations, and vendor performance. Develops business cases, defining program objectives and requirements, initiating program setup, establishing and implementing program management plans, monitoring program results, and developing sustainability measures. Has significant latitude for the use of creative direction and may perform as an indirect lead to small project Teams.

• Drive innovative initiatives by analyzing industry trends, best practices, and the competitive landscape to incorporate those best aligned with Company strategic objectives, priorities, and long-term goals
• Leverage vendor relationships by managing performance in accordance with service level agreements to ensure efficient and cost-effective administration of programs
• Manage the development, tracking, reporting, and analysis of program goals, outcomes, performance metrics to evaluate program progress, gain insight, identify areas for improvement, and make recommendations
• Advise Leadership in ensuring consistent application and integration of all policies and procedures; local, state, and federal laws; and government regulations pertaining to Benefit practices
• Provide quality Customer Service and support to Employees, Leadership, Internal Teams
• Provide subject matter expertise to support the design and development of high impact and interactive events/programs to educate Employees on plans, policies, process, and procedures
• May perform other job duties as directed by Employee's Leaders
• Drive the design, development, and execution of Health & Wellness programs with a strong focus on innovation and efficiency
• Analyze industry trends, optimize vendor relationships, and ensure compliance with all relevant regulations while enhancing employee experience
• Provide expert guidance to leadership and develop engaging initiatives that educate employees on benefits programs.

• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
• Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process
• Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems
• Skilled in collecting, organizing, visualizing, and assimilating data including turning raw data into meaningful information using data-oriented programming languages and visualization software
• Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Ability to apply general rules to specific problems to produce answers that make sense
• Ability to choose the right mathematical methods or formulas to solve a problem
• Ability to read and understand information and ideas presented in writing
• Ability to communicate information and ideas in writing so others will understand

• Required: High School Diploma or GED

• Advanced-level experience, seasoned and specialized knowledge in:
  • Financial planning and benefits administration, and/or legal representation in the area of benefits

• N/A

• Ability to perform work duties from limited space workstation/desk/office area for extended periods of time
• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to comply with Company attendance standards as described in established guidelines

Pay & Benefits:

• Competitive market salary from $105,550 - $117,300* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you'll love:

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)

• Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings**

• Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***

• Competitive health insurance for you and your eligible dependents (including pets)

• Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.

• Explore more Benefits you'll love: https://careers.southwestair.com/benefits

*Pay amount does not guarantee employment for any particular period of time.

**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits

***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.