New

Senior Manager, Strategic Partnerships

Bright Horizons Children's Centers
life insurance, vision insurance, 401(k), retirement plan
United States, Colorado, Westminster
11305 Decatur Street (Show on map)
Mar 07, 2025
This position has responsibility for growing revenue and profit in the Back-Up division through developing a strategic vision for meeting the supply needs of the organization. From this strategy they develop a plan to execute the strategy. This includes managing the relationships that deliver our supply, analyzing and managing the performance of the supply partners to assure we deliver appropriate quality and targeted costs. They further work with program, client relations, and clients to deliver client specific solutions, and solve for challenging problems in markets with limited or no coverage. They ensure client satisfaction and business performance is delivered through the provider supply network. The manager has a portfolio of approximately $30 million in budget. Bright Horizons is trusted by families and employers around the world for high-quality childcare and early education, back-up care, and workplace education. We partner with some of the world's best companies to provide services that help employees perform their best and support families to thrive both personally and professionally. Responsibilities: Determining provider strategy to meet the needs of the business in their areas of responsibility Develops solutions for areas of the business where we have no current solution. Solves complex problems to develop these solutions that include detailed analysis, creative thinking, complex research, critical negotiation skills, and advanced relationship management. These solutions involve a combination of departments including product, program, client relations, client services, and marketing. Presentation of the strategy to Sr Management to gain alignment on strategy Manages a team or 2-5 individuals either directly or indirectly to deliver on solutions and manage relationship P&L analysis to determine the financial impact of various strategic solutions on the profit of the organization Working with program, client relations, client services, and clients to develop specific solutions to meet client needs in the markets the client operates. Participating in client meetings, RFP responses, and client sales meetings to discuss capacity solutions Developing the content and positioning for provider solutions in marketing materials and internal communications. Analyzing the needs and performance of markets and providers Negotiating with the providers to set rates and contract terms Communicating with the providers to find solutions to business needs and to improve performance, where needed. Work with client relations and clients to build plans for network improvement. Special projects as assigned, including developing new strategic care delivery solutions, developing new products and supply for new products, and working on client specific task forces to ensure client retention and satisfaction. Minimum Job Requirements Bachelor's Degreein Or equivalent experience analyzing markets and managing large supplier relationships 4 years of client management, account management, or vendor management experience Additional Job Requirements Ability to analyze and derive decisions from complex data Ability to manage complex escalations from customers and providers Ability to interact with many stakeholders including CR/CS, Providers, Product, and Senior management Excellent written and verbal communication skills as well as excellent phone manner Proficient in basic Microsoft applications (Word, Excel, Outlook) Strong negotiation skills Results driven leader Strong financial acumen Strong analytical competency Ability to multi-task and prioritize in a fast-paced environment Strong organizational and time management skills as well as attention to detail At this time, Bright Horizons will not sponsor an applicant for employment authorization/visa for this position. Compensation: The annual salary for this position is between $75,000 - 85,000 annually. The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors. Benefits: Bright Horizons offers the following benefits for this position, subject to applicable eligibility requirements: Medical, dental, and vision insurance 401(k) retirement plan Life insurance Long-term and short-term disability insurance Deadline to Apply: This posting is anticipated to remain open until April 30, 2025. Compensation: 75,000 - 85,000 Life at Bright Horizons: Our people are the heart of our company. Because we're as committed to our own employees as we are to the children, families, and clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. Come build a brighter future with us. Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race, color, religion, sex, age, disability, sexual orientation, veteran status, national origin, genetic information, or any other characteristic protected under federal, state, or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights, Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA). If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.