Medical Receptionist - Surgery Center
 Quadrant, Inc. | |
 United States, Virginia, Virginia Beach | |
 Mar 07, 2025 | |
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Medical Receptionist - Surgery Center Virginia Beach, VA Pay From: $18 per hour MUST: Experienced Patient Care Coordinator or Medical Receptionist Must have 2 plus years of insurance verification experience Must have experience scheduling appointment Must have experience with EMR Must have strong computer skills with Microsoft Office Must have strong attention to detail Must have strong organizational skills Must have strong verbal and written communication skills Spanish and English speaking is highly preferred DUTIES: Patient Care Coordinator will be responsible for, but not limited to the following: Use a multi-line phone system to answer and appropriately route all incoming calls. Conducts follow up calls to patients to discuss the patient's progress and address any concerns Refers non-routine, sensitive and/or complex requests for information and other inquiries or complaints to the appropriate staff member. Ensure that each patient receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every patient, maintaining outstanding standards, solid product knowledge and all other aspects of customer service. Assist with daily monitoring of inventory levels of all clinical and office supplies Daily scanning and uploading of documents in Patient files Trains additional staff on daily procedures when requested by the office manager and/or physician Participates in clinic marketing efforts and provides ongoing support to promote clinic profitability and success Prepares laboratory order forms Obtains patient laboratory results Assists physician or mid-level practitioner with patient referrals to other healthcare professionals Documents patient progress notes in the patient chart and/or EMR Performs other clinical duties as required Conducts follow up calls to patients to discuss the patient's progress and address any concerns Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. "Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act". | |