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Embrace Care Administrative Assistant/Scheduler

Southminster
long term disability, 403(b), retirement plan
United States, North Carolina, Charlotte
8919 Park Road (Show on map)
Mar 07, 2025
Job Details
Job Location
Southminster - Charlotte, NC
Position Type
Full Time
Education Level
Not Specified
 
Job Shift
Day
Job Category
Admin - Clerical
Description

Our Full-Time Benefits include:



  • Competitive pay
  • Up to 6% matching on our 403B retirement plan
  • Medical/Dental/LIFE/Short term and Long term disability
  • Lowest out of pocket medical cost in the industry
  • Employee Assistance Program
  • Onsite employee Meal Benefit
  • Sharonview Federal Credit Union
  • Employee On-site fitness, consignment and pharmacy
  • Bi-weekly pay-direct deposit


The administrative assistant is responsible for the accurate and timely completion of all callouts for patients of homecare services, maintaining schedule changes, and notifying families of any changes. In addition, this position is a supportive role to the Director and will be required to assist with departmental payroll including reconciliation, approving schedules, reviewing PDO requests, changes to the schedule as well as other duties associated with departmental payroll processing. Will also assist with invoicing and Long Term Care filing.

ESSENTIAL FUNCTIONS/DUTIES AND RESPONSIBILITIES:



  • Accurately staffs for call outs or weekend coverage.
  • Updates schedules with any changes (call offs, no shows, etc.) and notifies appropriate family and staff of changes.
  • Works with the Nurse Managers and other staff members efficiently.
  • Handles all scheduling conflicts/issues and directs to the appropriate person if unable to resolve.
  • Participates in on call rotation as needed.
  • Performs other specific projects relating to scheduling and staffing as required. Will assist with invoicing and long term care filing.
  • Updates for Home Care e-files and physical files, filling and other office tasks as needed.
  • Works collaboratively with staff to effectively reconcile staff payroll. PDO requests, schedule changes, timesheet edits etc.
  • Other duties as assigned by supervisor.
  • C.A.R.E. First! Compassion Acts Reflecting Excellence. Team member exemplifies this in all aspects of the job.

Qualifications

Education required:

High School Graduate, Active North Carolina CNA Certificate. Certified as a Med Aide in both Adult Care Homes and Skilled Nursing in North Carolina or be willing to obtain the necessary certification within 6 months of hire.

Experience required:

One (1) year verifiable work experience, preferably in a related capacity.

Professional license or certification requirements:

NC Certified Nursing Assistant and NC Certified Med Aide for Adult Care Homes and Skilled Nursing Facilities.

Specific skills, knowledge and abilities required:



  • Ability to read, write and effectively communicate in English.
  • Proficient in Microsoft office suite including Word, Excel, Power point and Outlook.
  • Ability to work independently.
  • Demonstrated record of strong interpersonal skills as well as working as a member of team.

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