Senior Manager Sales Strategy and Enablement

Cox Communications
$108,800.00 - $181,400.00 / yr
parental leave, paid time off, paid holidays, sick time, 401(k)
United States, Ohio, Valley View
Mar 07, 2025
Senior Manager Sales Strategy The Senior Manager Sales Strategy position is responsible for developing aspects of Cox's GTM strategy for all products & services supported in Residential Sales & Service Channels. This position also will have a specific responsibility tied to the strategic planning, launch planning and execution of Cox Mobile. This role is a key contributor for creating an agile, innovative, and highly motivated frontline teams focused on continuous improvement of sales performance, primarily supporting wireless target attainment, broadband target attainment, sales data trending / analytics, revenue contribution data, ARPU (Average Revenue per Unit) management and wireless line activation growth. This role's objective is: To be the Voice of the Channel Teams & Business: Collaborate with channel teams and business units to shape initiatives & define sales, retention, & service strategies prior to development. Digestible & Executable Framework: Transform complex initiatives into clear, actionable strategies that teams can effortlessly understand and implement. Aligning & Setting Expectations: Equip field teams with priorities, show how they support business goals, outline actions, explain their importance, and define success. What You'll Do Provides input and support for the overall sales channel plan for Cox Core & Wireless Launch throughout various phases, employee trial, soft launch, full market launch and sustainment/growth post-launch. Sales Go To Market support for all Cox Broadband, Video & Mobile product enhancements, marketing initiatives, device launches (NPI) and promotions which require cross functional support with product, tools, technology, marketing and devices teams. Drive Revenue Outcomes: Ensure that all initiatives and strategies are geared towards achieving favorable revenue outcomes. North Star Messaging: Ensure the creation and visibility of a unified, cohesive message for the entire Sales & Service organization, fostering alignment and clarity across all communications and initiatives. Field Advocates: Act as the voice of customer-facing teams, ensuring their needs are represented and accounted for during the shaping and defining of programs prior to launch. Cox Program Management Manage all programs with a focus of driving the Cox Mobile & Core Strategy Boundary partner support for Retail, Service, COE, DSCC, Field Sales Special projects and assignments Recognized subject matter expert that represents Cox Mobile Sales & Service to executive team, boundary partners, vendors, and industry; drives change and alignment in a matrixed environment. Support and create sales strategy requirements across customer mobile touchpoints to ensure an interactive and seamless shopping experience that aligns with customer journey map and agent experience. Operationalize plan and drive deployment to reinvent sales experience and create a Cox Mobile sales culture; influence sales leadership to integrate wireless into existing sales channel strategy This role will work with each sales & service channel, including sales operations, reporting, sales performance, marketing and product teams to create dynamic relationships and the ability to meet all corresponding revenue plans. Strategic translation to various levels of the organization (using PPT, Word, Excel, etc.) Leading and translating Cox Mobile & Core strategies (roadmaps, strategy updates, changes, etc.) Provides direction and guidance to cross-functional field resources to ensure appropriate execution of channel strategy Develops project plans, timelines, and identifies key milestones to ensure successful project completion Accountable for Revenue and PSU achievement for emerging product sales channels in coordination with field teams Creates confidence in our ability to support and integrate new products into the sales channels Partners with Finance and Marketing teams to plan for Sales OPEX associated with initiatives Develops and administers components of sales plans and competitive strategies for the footprint's channel diversity strategy and efforts Partners with Sales and Marketing teams to define and implement appropriate competitive strategy Coordinates professional sales training to reflect changes in the services, product offerings, and market conditions What's In It For You At Cox, we reward your hard work with meaningful benefits. First, we offer a highly competitive compensation package, 401(k) with a generous company match, comprehensive healthcare, life, and disability benefits, plus numerous other benefits, including adoption assistance, pet insurance, and discounts on travel and cars! We value people more than technology. That means you'll work within a culture and with a team that values your leadership, your experience, your contributions, and you - yes, you - as a person. We believe recognition is important, and Cox strives to celebrate those who help make us successful every day. We also encourage diversity and support inclusion; we want you to do you and feel comfortable doing so. We also offer boundless opportunities for growth; you can sharpen your skills, learn a new talent, join a mentoring program, even earn an advanced degree. You'll find the potential for lateral or upward career growth within the Cox family businesses, including the innovative startups in transportation mobility, clean tech and more. Who You Are Minimum Bachelor's degree in a related discipline (Business Finance or Marketing, etc.) and 8 years' experience in a related field (Sales, Retention, or Call Centers) The right candidate could also have a different combination, such as a master's degree and 6 years' experience; a Ph.D. and 3 years' experience in a related field; or 12 years' experience in a related field Strong negotiation skills and presentation ability Must have excellent interpersonal, oral, written, communication and presentation skills Data analysis and PC skills required; experience with MS Office products required. Ability to create PPT slides and present in front of various levels of leadership teams Ability to anticipate and identify problems and analyze strategic issues Demonstrate ability to influence decisions in areas outside of direct control through collaboration and teamwork. Highly developed ability to manage multiple projects and balance priorities in a fast-paced competitive market environment Preferred Relevant Wireless experience within the past 1-3 years Prefer previous managerial experience in a sales discipline or alternate distribution channel; call center experience is a plus, B2B background a plus. USD 108,800.00 - 181,400.00 per year Compensation: Compensation includes a base salary of $108,800.00 - $181,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. About Cox Communications Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today! About Cox Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today! Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page . Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.