Floor Associate - Full-Time - Columbia East

Floor Associate

Full-Time

$16.00

Welcome to Goodwill Industries of the Chesapeake, where every purchase supports our mission of empowering individuals in our community.

As a Floor Associate, you'll play an important role in providing outstanding customer service to our donors and shoppers. Your duties will include assisting customers and maintaining a tidy sales floor. And let's not forget about the behind-the-scenes work; you'll also be actively involved in helping prepare donations for the sales floor, making sure everything is sorted, priced, and displayed just right. If you're passionate about customer satisfaction and thrive in a dynamic setting, we encourage you to apply!

Join us as we continue Reverend John S. German's legacy of providing "Not a charity, but a chance," and seize the opportunities for personal and professional growth that come with it.

JOB SUMMARY:

The Floor Associate delivers exceptional customer service to donors and customers while hanging donations on the sales floor and placing priced goods in the proper area at a fast pace. The Floor Associate is responsible for emptying the priced carts and racks and taking them back to the production area.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Assists customers with purchases providing excellent customer service
• Maintains neat, clean and consumer-attractive sales floor
• Empty carts and all racks at a quick pace
• Place textiles and wares in appropriate areas on the salesfloor
• Maintains fresh inventory levels at front of store
• Performs daily and nightly recovery of sales floor
• Maintains in compliance with safety and housekeeping practices and expectations
• Maintains a professional and flexible attitude; Willing to take on different job responsibilities
• Promotes the mission and values of Goodwill
• Performs other duties as assigned

EDUCATION AND/OR EXPERIENCE:

• High School diploma or equivalent preferred
• Prior retail, and or customer service experience preferred

CERTIFICATES, LICENSES, REGISTRATIONS:

• None

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to complete tasks and assignments with numerous interruptions and little direct supervision
• Ability to communicate clearly in person and on the telephone
• Ability to understand verbal instructions
• Commitment to team building and improvement processes

PHYSICAL REQUIREMENTS:

Lifting up to 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. May be required to regularly stand for extended periods of time, walk, reach with hands/arms with full range of motion, climb or balance, stoop, kneel, crouch or crawl, push or pull. Regularly required to talk and hear. Frequently required to use hands and fingers to hold, handle and feel objects, knobs, keys and/or buttons.

WORK ENVIRONMENT:
Employee may be exposed to moving mechanical parts, wet and/or humid conditions, fumes or airborne particles and outside weather conditions. The noise level is usually moderate.

REPORTS TO: Manager on duty

EOE/MFDV

Goodwill Industries of the Chesapeake offer a wide range of benefits to employees! Click here for more info: https://goodwillches.org/about-us/goodwill-careers/