RECOVERY COACH

RECOVERY COACH
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CITY OF WORCESTER

The City of Worcester seeks qualified applicants for the position of Recovery Coach for the Homeless Services Division within the Office of Health and Human Services (HHS). Under the direction of the Homelessness Project Coordinator, the Recovery Coach will connect with individuals from the community who are currently struggling with Substance Use Disorder (SUD). The position will provide this population services to support their recovery efforts. This individual will encourage attendance and participation in recovery groups, initial assessment and referral, assistance with access to treatment, rapid identification of treatment and care needs, peer counseling and support, relapse prevention/intervention, patient tracking, ongoing patient support, and facilitation of communication across systems of care. This is a part-time position, 19 hours per week.

Bilingual applicants are encouraged to apply.

ESSENTIAL ELEMENTS:

• Build relationships and trust with individuals struggling with SUD
• Establish and maintain relationships with organizations serving this population and make appropriate referrals
• Schedule transportation as needed for clients to clinical appointments and wraparound service appointments (i.e. meetings with landlords, clinical appointments, etc.)
• Schedule weekly office hours in locations identified by the Project Coordinator and Commissioner of HHS to connect with target population
• Attend Continuum of Care meetings to support the needs of chronically homeless individuals who are also struggling with SUD
• Attend meetings as directed to address the needs of individuals struggling with SUD
• Input and collect data for a comprehensive system of client tracking and case management
• Utilize RedCap data management systems for client tracking

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

• Strong understanding and experience working with vulnerable populations
• Strong understanding of the social determinants of health and health equity
• Strong understanding of trauma-informed human service approaches
• Strong understanding of harm reduction strategies as they affect individuals with SUD
• Ability to maintain records and prepare reports
• Ability to maintain client confidentiality
• Ability to conceptualize and organize projects into manageable tasks
• Must have excellent time management skills and be able to prioritize tasks
• Proficiency in electronic databases
• Ability to collaborate and work as part of a team
• Valid Driver's License
• Access to Reliable Transportation

MINIMUM REQUIREMENTS:

• Recovery Coach certification or obtain certification within six months of hire date
• Lived experience with recovery
• Three (3) years of experience working with vulnerable populations
• Trained in Narcan administration and/or other harm reduction strategies

PREFERRED QUALIFICATIONS:

• Bilingual
• Five (5) years of experience working with vulnerable populations
• Experience working as a Recovery Coach or Case Manager at a human services agency in Worcester

SALARY RANGE: $25.91 - $33.47 hourly, part-time, with an excellent benefits package.

To apply, please visit: www.worcesterma.gov/employmentor send resume and cover letter to: City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. OPEN UNTIL FILLED, applications received prior to or on FRIDAY, MARCH 21, 2025, will receive preference. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to: City Hall, Human Resources, Room 109, 508-799-1030, Hiring@worcesterma.gov.