Branch Manager

First Convenience Bank
United States, Arkansas, Batesville
3150 Harrison Street (Show on map)
Feb 27, 2025
* Responsible for the daily activities of an assigned bank branch including, but not limited to sales production, teller and new account opening operations, staff development and customer service * Accountable for the new account production and branch targets by ensuring branch employee participation as outlined in the Branch Manager Sales Expectations document. * Plan, implement, and maintain ongoing aggressive, sound program of business development to meet objectives * Participate in community associations and events for Bank promotion * Familiar with all teller and new account opening responsibilities, monitor, and provide assistance and instructions to employees as needed or required * Assist tellers in locating cash discrepancies and informing the proper personnel * Handle special or escalated customer concerns * Provide bank services to a diverse customer base, including a large Spanish speaking population * Accountable for career development of staff including support, guidance, direction and training * Maintain communication between branch/center and upper management * Responsible for timely monthly reports * Ensure branch compliance with all operational procedures and abide by applicable banking regulations * Other duties as assigned Physical Requirements: * Required to stand or walk for extended periods of time dependent upon branch location * Operate a computer and other office machinery * Ability to lift up to 25 lbs FCBI is an equal opportunity employer. * High School diploma or equivalency * At least 18 years of age * Minimum of one year management/supervisory experience * Strong sales skills with the ability to effectively develop business * Proven ability to establish and maintain sound relationships with existing and potential customers * Proven success motivating a sales force * Excellent communication skills, leadership and organizational skills * Extensive cash handling experience * Experience working in a high volume, fast paced environment * Must successfully pass background investigation according to company policy * Must be able to get along with co-workers and work effectively in a team environment * Must be able to work a flexible schedule including evenings, weekends, and holidays. Schedules are prepared based on business need and subject to change at any time. Preferred: * Four-year college degree in business/management or related degree * Banking industry experience * Familiarity with banking laws and ordinances: Reg cc policies, OFAC, etc.