Area Environmental Services Director

According to prescribed policies and procedures including all applicable federal, state and local regulations and under the supervision of the Regional Director of Facility Support Services is responsible for providing management, guidance and support to ensure optimum operation of Regional Environmental Services to include maintenance, housekeeping, laundry, safety, security for select National Church Residences Senior Living communities.

• Responsible for the day to day operations of the assigned departments to maintain the highest possible standards of cleanliness/upkeep of the buildings and properties within constraints of prescribed budgetary guidelines to include accurate and timely payroll submission, HR, financials, billing procedures, KPI's, metrics and outcomes. Assists with obtaining and reviewing vendor pricing for property equipment, repairs and renovations.

• Responsible for interviewing, hiring, training, supervising, evaluating, and handling corrective action for departmental employees.

• Ensures the availability of supplies and equipment at the most economical means. Reports performance of products and equipment. Teaches staff to use cleaning supplies in accordance with manufacturers' recommendations.

• Ability to prioritize multiple tasks/requests to timely meet resident and supervisory expectations. Solve maintenance issues through repair/replacement; determine when issues exceed staff expertise requiring utilization of outside contractor(s).

• Collaborates with Regional Director of Facility Support Services to build upon innovative environmental service programs that align strategies and goals for successful community implementation. Assists with new projects and assignments as necessary.

• Assists in the identification, development and leadership of new and innovative Environmental programs to contribute towards regional operational success for Senior Living communities.

• Recommends policy, procedure and process development and revision as needed.

• Establishes standard work methods and maintains monthly preventative schedules for the environmental services, maintenance and grounds. Ensures activities are accomplished on schedule.

• Oversees and prioritizes work flow and computerized work order system to balance the depttechnician's work load, while maximizing productivity and customer service levels.

• Proactively identifies property and departmental deficiencies. Develops and implements a sustainable plan of action to correct all deficiencies.

• Ensures that Life Safety, disaster drills and training in such areas as fire, tornado, bomb threats, etc are conducted and appropriately documented.

• Coordinates with other staff members in assuring quality environmental conditions for the residents and staff.

• Attends and participates in regularly scheduled interdisciplinary team meetings to coordinate care plans, follow up on changes and other communication, problem-solve, receive staff support and in- service education.

• Demonstrates and maintains a positive, professional manner, manages time efficiently and effectively, provides leadership as a role model to promote a team approach, collaborates and participates in policy creation and appropriate problem-solving methods.

• Must adhere to all policies, procedures, terms and conditions set forth in the National Church

• Residences' Employee Information Guide (EIG), the Code of Conduct, as well as any facility handbook, including but not limited to, corporate compliance, drug free workplace, safe work practices, all federal, state, local regulations and laws.

• With respect to Resident Rights, ensures all care is provided with respect and dignity for the residents/clients, their families and the staff. Reports all complaints made by residents/clients and/or families to the appropriate supervisors, reports all allegations of abuse, misappropriation of funds/resident property and/or any other corporate compliance, drug free workplace, safe work practices, all federal, state and local regulations and laws.

• Completes all annual education requirements timely, including but not limited to Compliance, Privacy, Security and HIPAA training and exhibits behavior as set forth by the Code of Conduct in the performance of their duties.

• Performs other duties as assigned.

Education: Associates degree required.

Experience: Five years of experience in maintenance field. Previous supervisory experience required.

Operational and capital budget creation and management preferred.

Travel: Frequent

Mental: Must have excellent communication, comprehension, and interpersonal skills. Must have the ability to speak, read, write and understand English, as well as the ability to make self- understood.