Retail Communications Specialist

Staffmark Workforce Solutions offers this exciting contract opportunity at a global leader in electronics, mobile devices, and appliances located in Plano, TX.

Retail Communications Specialist

Top Skills:

1. Effective communication
2. Attention to detail
3. Problem-solving

Summary:

The Retail Communications specialist will support internal field communications initiatives that drive field sales readiness, execution, and engagement. The ideal candidate is a self-starter who thrives in a fast-paced, highly collaborative, and innovative work environment. This role will primarily be responsible for developing, implementing, and maintaining internal communications and platforms to keep field sales employees informed and engaged in all aspects of the retail business. The Retail Communication Specialist will support communications and operational initiatives and provide communication counsel and support across various fields and corporate leaders and teams.

Responsibilities:

• Collaborate directly with key stakeholders to drive consistent execution of internal communication messages in support of business needs and strategy, according to a calendar in alignment with a communications style guide.
• Lead internal communications campaigns that educate and inform employees, drive awareness of tools and resources, and direct them to take action in key initiatives.
• Develop and drive innovative communication solutions, including the implementation of new channels and applications.
• Develop standard operational procedures, checklists, and guides in collaboration with various stakeholders.
• Lead and manage multiple projects from conception to completion, set goals and gather metrics to measure success.
• Support retail-wide communications priorities that will help drive the business and improve field operational readiness and execution.
• Adept at communicating with an operational lens, with a keen understanding of how to create and deliver content for various audiences.
• Ability to thrive in a challenging, demanding, and rapidly changing environment with a "can-do" spirit and flexibility. Host town halls and other drive-time Webex meetings for the large field team.
• Collaborate with teams on survey creation and implementation in the field visit system.
• Act as an advocate for the field and corporate teams while being a conduit between the teams.
• Additional duties and responsibilities as assigned by management.

Preferred Skills:

• A result-oriented, self-starter who can run projects while keeping key stakeholders updated on progress, opportunities, and issues.
• Collaborative, flexible mindset to develop and implement new initiatives, while continuing to drive awareness and participation in existing programs.
• Quick learner with an ability to manage multiple projects, focus on priorities, possess a high attention to detail, and think on his/her feet in a dynamic, fast-paced environment.
• Demonstrate ability and initiative in making decisions and problem-solving independently even in the absence of complete information while considering all relevant factors.
• Create strong relationships with colleagues across the company to drive solutions.
• Strong sense of urgency and a passion for flawless execution.
• Extremely comfortable with quickly learning new systems and processes.
• Independent, able to work autonomously, and can take full charge of responsibilities, but not afraid to ask for guidance when needed.
• Strong time and project management skills - able to prioritize and handle multiple tasks with concurrent and competing deadlines.
• Willing to be able to travel nationally. Travel about 10% of the time.

Requirements:

• BA/BS degree in journalism, public relations, communications, marketing, or other relevant area of study, or equivalent work experience in the retail, direct sales, technology, or telecommunications industry.
• 4-6 years of experience in a related field is desirable, though not required.
• Experience working in a corporate environment is preferred.
• Experience in corporate or field sales communications, retail operations, or project management with a focus on internal and executive communications.
• Strong experience working in a matrixed organization with different stakeholders and a broad variety of responsibilities.
• Excellent communication, writing, and editing skills.
• Proficient skills in Microsoft Suite (Excel (Pivots & VLOOKUP's), Word and PowerPoint).
• Experience with Adobe Suite and Microsoft SharePoint.
• Strong project management skills.

Staffmark talent working with this client receive competitive compensation and a great benefits package, including medical, dental, vision, 401K, and Paid Time Off plus more!

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