Group Product Strategy & Analytics Manager

Say hello to opportunities.

It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.

RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

This is where you and your skills come in. We're currently looking for a Group Product Strategy and Analytics Manager with strong communications and cross-functional skills to join our team. They will perform product roadmap ROI analysis, establish business frameworks, and build business cases to drive planning and execution across prioritized initiatives, define and track key product and business success metrics/Key Performance Indicators (KPIs). The ideal candidate understands development cycles, has great business acumen and is capable of crafting compelling presentations that communicate insights to the leadership team. Additionally, this person will be responsible for guiding the development and lifecycle of a product from ideation through to launch and beyond. You will play a central role in ensuring that the product aligns with customer needs, business goals, and market opportunities.

To succeed in this role you must have experience in:

• Data Analytics and ROI Modeling: Build business cases for product roadmaps and track ROI
• Setting the Vision: Craft the product vision and ensure that it aligns with the company's overall strategy and goals. This includes understanding the market, the customers, and the company's competitive landscape.
• Strategic Planning: Develop a strategy for how the product will evolve over time.
• Understanding the Market: Conduct market research to understand industry trends, customer needs, and competitor offerings. This helps them identify market gaps or opportunities for the product.
• Customer Feedback: Gather and synthesize feedback from customers (through surveys, interviews, analytics, etc.) is a key responsibility.
• Program/Project Management: Lead small or large-scale program/project of strategic initiatives.
• Collaboration & Communication: Partner with product leaders and engineering leaders and other cross-functional team to align priorities and gather insights
• Operational and Process Efficiency: Create operational processes and practices that drive efficiencies for the organization
• Technical Knowledge: Experience working with product and engineering teams and have knowledge in technical Infrastructure in Cloud, Enterprise, or Business-to-Business (B2B) Businesses.
• Presentation Development: Build clear, visually compelling slides and presentations to communicate findings and recommendations to cross-functional teams and leadership.
• Problem-Solving: Proactively identify data gaps, inefficiencies, or opportunities and propose solutions to optimize strategies

Desired Qualifications:

• Education/Experience: MBA or equivalent strategic business education 8 years of experience in management consulting; a degree in a relevant field: Business Administration, Computer Science, Engineering, Marketing, or Design.
• Technical Skills: Background in data analytics and proficient in Excel modeling and analytics; Familiarity with agile development methodologies
• Product Management Experience: Experience in product management or a related field. \
• Cross-functional Collaboration: Experience working closely with engineering, design, marketing, sales, and other teams is crucial, as you will need to coordinate across various functions.
• Communication: Exceptional written and verbal communication skills, with experience presenting to diverse audiences.
• Presentation Design: Skilled in PowerPoint or similar tools for creating professional, visually appealing slides.
• Attention to Detail: Strong organizational skills with a focus on accuracy and quality in data analysis and deliverables.
• Strategic Thinking: Demonstrated ability to interpret data within a business context and translate insights into actionable strategies.

Preferred Traits and Skills:

• Curious and proactive problem-solver.
• Strong team player who thrives in collaborative environments.
• Ability to manage multiple priorities and deliver on tight deadlines.
• Excellent communication, presentation, problem-solving and business judgment skills.

What You Gain:

• A collaborative and dynamic work environment.

• Opportunities for growth and professional development.

• The chance to influence strategic decisions and make a tangible impact

RingCentral's Product and Technology team is the engine that drives our success. From Engineering and UX/UI to Product Management and CloudOps, this is the place where the biggest ideas in cloud communications are imagined, developed, and delivered. You'll help create and deploy products that raise the technological bar, and power human connections. If you're a talented, ambitious, creative thinker, RingCentral Product and Technology is the perfect environment to dream, produce and share your ideas with the world.

RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone(MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.

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