New

Desktop/Helpdesk Support

TEKsystems
$20.00 - $24.13 / hr
life insurance, sick time, 401(k), retirement plan
United States, Texas, Levelland
Feb 25, 2025
Skills help desk support, Service desk, Customer service, Technical support, Troubleshooting, Active directory Top Skills Details help desk support,Service desk,Customer service,Technical support Experience Level Intermediate Level Description Our client is looking for a IT Support/Help Desk Specialist in the Levelland, Texas area. This position has been opened due to a contactor moving teams. Below are a list of job duties this job intels: * Hardware installation and delivery (new computers, monitors, docking stations, accessories, etc.) Maintaining loaner laptop pool (clean, wipe and/or reimage/reload) * User equipment moves within the office (disconnect equipment, relocate and reconnect, retrieval) * Facilitating user transfers between offices (assist with data copy, backups, equipment transfer process) * Contact Dell for warranty repairs (Disk, Memory, Batteries) * Staging and imaging computers (unboxing, setup in staging area, image machines using Client's process) * Maintain equipment records in inventory and stock * Asset management systems * Windows OS System Image Deployment (Win 10/Win 11) * ITSM ticket system experience * Hardware/ Software troubleshooting and repair skills on: o PC's o Laptops * Outlook & Microsoft application basic troubleshooting. * Other tasks as directed by the supervisor. Pay and Benefits The pay range for this position is $20.00 - $24.13/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Levelland,TX. Application Deadline This position is anticipated to close on Feb 28, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.