Practice/Program Manager II

Location:

Department:

Shift:

Standard Weekly Hours:

Summary:

The Practice Manager II facilitates teamwork and department pride by advocating for an environment that promotes high patient care standards and implements processes to ensure customer satisfaction. The Practice Manager II has the authority, accountability, and responsibility for the management of clerical and clinical staff. Areas of responsibility will include personnel management, staff development and positive customer relations. Demonstrates sound judgment and appropriate decision making abilities. Thoroughly understands and monitors financial performance of the unit/department.

Education and Experience:

• 3 years managerial experience in an outpatient medical, multi-provider, ambulatory or behavioral health clinic

OR

• 1 year experience in a medical or behavioral health billing service AND at least 3 years managerial experience AND a working, up-to-date knowledge of general office procedures and general business accounting

OR

• Bachelors degree in management, business or healthcare administration AND 3 years of supervisory experience

OR

• Masters Degree in Mental Health, Counseling, or related degree AND 3 years managerial experience AND a working, up-to-date knowledge of general office procedures and general business accounting

OR

• Masters Degree in Healthcare Administration

Certification/Licensure:

• Maintain BLS as defined in area of practice

About Cook Children's:

Our not-for-profit organization is comprised of a flagship medical center in Fort Worth, Texas, a new medical center in Prosper, Texas, a physician network, home health company, surgery centers, health plan, health services, and health foundation. With more than 60 primary, specialty and urgent care locations throughout Texas, families can access our top-ranked specialty programs and network of services to meet the unique needs of their child. Cook Children's is honored to continually receive recognition for our outstanding efforts and outcomes in pediatric health care.

At Cook Children's, we're more than a health care system-we're your friends, neighbors and even family members. And we're parents too, so we can see the world through your eyes. We see what you're going through-and how we can help you and your child get the best care and support possible.

Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.