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IT DevOps Technician

DLZ Corporation
vision insurance, parental leave, 401(k)
United States, Michigan, Detroit
607 Shelby Street (Show on map)
Apr 04, 2025

Join DLZ Corporation - A Leader in Engineering and Design!

DLZ Corporation is a nationally recognized, award-winning, multidisciplinary firm providing top-notch engineering and architectural design services, construction management, surveying, right-of-way acquisition, and materials testing.

Why DLZ?

Our commitment to excellence, innovation, and community has made us one of the top design firms in the Midwest. We focus on exceeding our clients' expectations while fostering an environment that challenges our employees and propels their careers to the next level.

DLZ Corporation has an IT DevOps Technician

opportunity primarily supporting our Eastern Michigan offices with additional support to other DLZ staff or offices as needed. This is an in-office position, based out of our Lansing, Detroit, Waterford, or Melvindale, MI offices.
This role will provide local Operational Support for Eastern MI offices and software development, primarily focusing on automation/self-service, reporting and analytics, and AI. This includes identifying, implementing, developing, and supporting self-service tools and dashboards for statistical reporting of software licenses, management information, and support statistics.
The operational support aspects of this role include providing in-person IT Support for Eastern MI office staff and potentially other offices as necessary to cover projects or staff leave.

Key Responsibilities:

  • Customer Advocate:
    Define metrics with others in IT to measure customer needs and satisfaction and develop the necessary tools, technologies, documentation, training and reporting to improve DLZ staff services and efficiency.
  • Tool Development:
    Develop software solutions or tools to address identified needs, resolve inefficiencies, and address environmental or other challenges. Coordinate improvement ideas and projects with coworkers and provide training for released tools.
  • Collaboration with IT Team:
    Coordinate and collaborate with IT staff and the CAD Manager to implement software tools/automation to improve the stability of the work environment, resolve issues, or provide environmental improvements.
  • Reporting and Analysis:
    Track and analyze support metrics to identify trends and areas for improvement. Develop and run projects to enact system or process improvements, including management reports and self-service tools.

Qualifications:

  • Bachelor's degree in Computer Science, Information Science, or related degrees or experience.
  • Strong interpersonal skills - communicating effectively with clients, vendors, and co-workers to understand and define needs and requirements to develop projects.
  • Ability to set priorities and manage multiple tasks.
  • Must have reliable transportation and the ability to travel to regional offices (mileage reimbursed at Federal Rate).
  • Strong interpersonal skills - written & verbal - gathering requirements, creating documentation, and giving instructions.
  • Desired Skills/ Experience - Workstation and Server administration (Hyper-V/VMware), Active Directory Group Policy Objects, MSSQL Server Admin, Reporting Services, and Analysis Services, Power BI Reporting, .NET, Docker, PowerShell and/or Python Scripting.

Why DLZ?

At DLZ, we are committed to supporting the professional growth of our employees and fostering a collaborative and rewarding work environment. We offer a comprehensive benefits package, including:

  • Health, dental, and vision insurance
  • Medical and dependent care flexible spending accounts
  • Health savings account (HSA)
  • 401(k) options (Traditional and Roth)
  • Paid parental leave
  • Life & AD&D insurance
  • Short- and long-term disability
  • Wellness program with reimbursement benefits

Equal Opportunity Employer:

DLZ is committed to being an Equal Opportunity Employer. We are dedicated to fostering an inclusive environment where all individuals, regardless of background, are respected and empowered to contribute their unique perspectives. Employment decisions are based on business needs, merit, and qualifications, without regard to any characteristics protected by applicable federal, state, and local laws.

In compliance with federal regulations, DLZ does not engage in any programs or practices that provide preferences or discriminate based on race, gender, national origin, or other protected categories, except where required or authorized by applicable law. We are committed to ensuring a non-discriminatory workplace in line with all applicable civil rights laws and regulations.

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