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University of North Carolina Charlotte jobs

Visit Program Assistant

University of North Carolina Charlotte
$33,540 - $36,894
United States, North Carolina, Charlotte
Feb 24, 2025
Visit Program Assistant
Please see Special Instructions for more details.
UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits
The finalist may be subject to a criminal background check and/or motor vehicle report.
  • The Search Committee will not contact references without first verifying permission with the finalist.
Please ensure your full range of knowledge, skills, abilities, experience, and education are listed on your application.
  • Do not write 'see resume' on your application when completing the job duties section.
Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions. (see the job duties section of previous employment).
Please submit a resume and cover letter with your application if requested.
  • These documents will be used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education, and professional experience.
Position Information
General Information


Vacancy Open to All Candidates
Employment Type Permanent - Full-time
If time-limited, note appointment end date
Hours per week 40
Months per year 12
Position Number 000930
NC Salary Grade Equivalency GN03
Classification Title Administrative Support Associate - Contributing
Working Title Visit Program Assistant
Salary Range $33,540 - $36,894
Anticipate Hiring Range $33,540 - $35,350
FLSA Status Non Exempt
Division Academic Affairs
Department Enrollment Management (Adm)
Work Unit Undergraduate Admissions
Work Schedule
Monday - Friday 8am-5pm; with occasional Saturdays.

This position may be eligible for a telework schedule of one (1) day per week, once onboarding into position is complete and with supervisor approval."
Primary Purpose of Position
The Visit Team Assistant supports a high-volume front-line team responsible for welcoming prospective students and families at the Gage Undergraduate Admissions Center. The assistant greets guests at our front desk and performs a variety of administrative functions including maintaining inventory, purchasing materials, reporting maintenance needs, updating calendars, preparing documents/reports and other general support as needed.
Minimum Education/Experience
Required Minimum Qualifications:

Graduation from high school; or an equivalent combination of education and experience.

University Preferred Qualifications:
Graduation from high school, or completion of its equivalency, and one year of office/clerical work experience; or an equivalent combination of training/experience.
Essential Job Duties

  • Supports a high-volume front-line team
  • Welcomes prospective students and families at the Gage Undergraduate Admissions Center.
  • Greets guests at our front desk and performs a variety of administrative functions.


Duties to Include:

  • Maintaining inventory.
  • Purchasing materials.
  • Reporting maintenance needs.
  • Updating calendars.
  • Preparing documents/reports.
  • )ther general support as needed.
Other Work Responsibilities

  • Serve as the Front Desk receptionist for the Gage Undergraduate Admissions Center which serves over 28,000 guests per year.
  • Provide a friendly welcome connecting guests with appropriate people and/or campus resources.
  • Ensure the admissions center has the materials necessary to operate daily, conducting regular inventory of materials, ordering and restocking as needed.
  • Update Google Calendar to reserve rooms for tours and events.
  • Submit maintenance requests for the Gage Undergraduate Admissions Center through university reporting systems and follow up with appropriate parties.
  • Utilize office technology to communicate information efficiently, especially the Google Office Suite and Microsoft Office Suite.
  • Serve as a role model and mentor for student workers on the Visit Team.
  • Other duties as assigned.
Departmental Preferred Experience, Skills, Training/Education

  • Bachelor's degree preferred.
  • 1-year in an administrative role providing excellent guest service in a professional work setting, preferably guest facing.
  • Experience with a CRM, Customer Relationship Management program (preferred), and/or computer programs such as the Google Office Suite and Microsoft Office Suite which help businesses manage sales, marketing and/or customer service.
  • Demonstrated organizational and multitasking abilities.
  • Experience in ordering and/or inventory management.
  • Familiarity with UNC Charlotte or enrollment management in higher education.
  • Attention to details needed.
Necessary Licenses or Certifications
Work Location Gage Undergraduate Admissions Center
Posting date 02/24/2025
Closing date 03/11/2025
Proposed Hire Date 03/24/2025
Contact Information
Special Notes to Applicants
UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits
The finalist may be subject to a criminal background check and/or motor vehicle report.

  • The Search Committee will not contact references without first verifying permission with the finalist.


Please ensure your full range of knowledge, skills, abilities, experience, and education are listed on your application.
  • Do not write 'see resume' on your application when completing the job duties section.
Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions. (see the job duties section of previous employment).
Please submit a resume and cover letter with your application if requested.
  • These documents will be used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education, and professional experience.

Posting Specific Questions

Required fields are indicated with an asterisk (*).



  1. *
    How did you hear about this employment opportunity?

    • UNC Charlotte Website
    • HERC Job Board
    • Inside Higher Education
    • Circa (formerly known as Local JobNetwork)
    • Another Website
    • Agency Referral
    • Advertisement/Publication
    • Personal Referral
    • Other



  2. Where did you learn about this posting?

    (Open Ended Question)


  3. *
    Do you have professional experience using Microsoft Office and Google Suite applications? If So, please indicate which application and your skill level (Beginner, Intermediate or Advanced).

    (Open Ended Question)


  4. *
    Do you have professional experience using CRM databases and reporting systems? If yes, please explain your experience.

    (Open Ended Question)


  5. *
    Do you have a bachelor's degree?

    • Yes
    • No


  6. *
    How many years of professional administrative experience do you have which involves providing excellent customer services and is guest/customer facing.

    • Less than 1 year
    • 1 - 2 years
    • 2 - 4 years
    • 4 - 8 years
    • 8 - 10 years
    • 10+ years


  7. *
    Do you have professional experience maintaining inventory, and ordering and receiving office supplies and materials? If yes, please explain your experience.

    (Open Ended Question)


  8. *
    Do you have professional experience working in enrollment management in higher education as it related it this position?

    • Yes
    • No
    • Other related field




Applicant Documents
Required Documents

  1. Resume / Curriculum Vitae
  2. Cover Letter / Letter of Interest
  3. Contact Information for References


Optional Documents

Applied = 0
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