Assistant Director

Position Summary:
The Assistant Director, Catalog & Curriculum Management has administrative authority (supervision and management) and provides leadership for the catalog & curriculum management team which includes oversight of the following areas: uAchieve (CollegeSource) and Academic Advisement (PeopleSoft) degree audit systems, Transfer Evaluation System (TES) and Transferology, and Coursedog course management. This position serves on the OTR leadership team.The Assistant Director is responsible for accurately and professionally representing OTR and Academic Support Resources; actively seeking opportunities for business process improvements; and successful management of the team and its portfolio. This position annually sets goals and priorities and addresses business problems to ensure that catalog and curriculum best practices meet the needs of key constituency groups and are in compliance with federal, state, and institutional regulations. This position serves as a systemwide resource for course management, transfer articulation and degree audits and supports curriculum and institutional policy development through tools such as Coursedog and the degree audit systems. This position is located on East Bank. The position is remote/hybrid. (All supervisors in ASR have a rotating supervisor on campus, and they are coming in once or twice a quarter).

Academic Support Resources supports hybrid and flexible working arrangements. Work arrangements are determined in coordination with supervisors depending on the nature of the unit and position. The arrangement for this position will be determined upon hire between employee and supervisor.

Essential Job Functions:

Leadership and Management: (50%)
* Oversee, provide leadership for, and support the needs of the Catalog & Curriculum Management team in the Office of the Registrar.
* Responsible for the direct supervision of 6-8 business/systems analysts including hiring, onboarding, training, performance management/evaluations, coaching; and making promotion, award, termination, and disciplinary actions.
* Ensure adequate coverage in daily operations and establish/adjust work priorities, assignments, and deadlines for staff in coordination with team leads.
* Determine and align staff work, distribution of work, and goals with overall OTR and ASR strategies and goals.
* Establish team priorities.
* Evaluate team efficiency and effectiveness.
* Establish and maintain standards for team activities, including process documentation, business requirements, process mapping, testing, customer service, and support.
* Serve as an escalation path for issues requiring professional judgement and individual discretion.
* Serve as a member of the OTR leadership team.
* Help set OTR objectives, determine strategies, and develop procedures to support student success.

Support University, ASR, and OTR strategic goals and objectives. Enterprise Application Services (40%)
* Catalog Management (degree audit functionality)
* Develop technical strategy for continued degree audit improvement/enhancements.
* Serve as a system-wide resource for degree audit functionality.
* Oversee the resolution of degree audit production issues in coordination with the team leads.
* Develop short-, medium-, and long-range plans for degree audit work, including business process improvements and resource planning in coordination with the teams and Associate Director.
* Develop and maintain strong working relationships with degree audit vendors and advocate for University of Minnesota needs.
* Curriculum Management (transfer evaluation and course setup)
* Oversee transfer evaluation business relationships with internal (e.g., UMN Office of Admissions) and external groups (e.g., MNSCU).
* Develop short-, medium-, and long-range plans for transfer evaluation work, including business process improvements and resource planning in coordination with the team and Associate Director.
* Develop and maintain a strong working relationship with transfer evaluation system vendor and advocate for University of Minnesota needs.
* Coordinate course/class setup process improvements and/or enhancements with other ASR units (IT and Classroom Management).

Outreach and Liaison: (10%)
* Support the University's efforts in promoting retention and four-year graduation for undergraduate students.
* Support the University's efforts in improving graduate and professional retention, persistence, and graduation rates. Develop and maintain effective working relationships with system-wide administrators and department and college leaders.
* Coordinate enterprise system implementation and enhancements with other functional areas (e.g., ASR-IT, Application Development, Data Engineering) and product owners.
* Represent ASR and the Office of Undergraduate Education on campus and systemwide committees.

*The employer reserves the right to change or add duties to this position as long as the changes and/or additions are consistent with the job classification.

Required Qualifications:
* BA/BS plus at least six years of relevant professional experience, or master's degree plus at least four years of experience.
* Prior experience leading, coaching, and developing technology-focused teams.

Preferred Qualifications (Core Competencies):
* Proven leadership skills and ability to motivate others.
* Prior experience with degree audit, transfer evaluation, and curriculum management systems.
* Prior experience working with student records and interpreting policies.
* Strong conceptual, analytical, technical, and problem-solving skills.
* Ability to effectively communicate technology concepts with technically proficient and non-technically proficient individuals.
* Progressively more responsible work experience in supporting information technology in a large, matrixed environment.
* Ability to understand and analyze data.

The mission of Academic Support Resources (ASR) is to make a positive difference in students' lives. ASR is committed to cultivating and sustaining an environment that is diverse, equitable, and inclusive. We are better equipped to serve and represent our University community by ensuring our culture values differences and individuality. The knowledge, skills, and abilities of all ASR employees include job knowledge, communication, problem solving/analysis, development, leadership, teamwork, and customer service.

The Office of the Registrar (OTR) manages all aspects of current and historical academic records. As stewards of the University's academic records, we ensure accuracy and integrity, protect student data, and enforce the standards set by University policies and procedures, and state and federal laws. OTR is made up of two primary pillars: Academic & Student Services (records & enrollment and service operations) and Enterprise Application Services (catalog & curriculum management, non-credit registration, and data quality & reporting). All serve as a resource for students, faculty, and staff.

Pay Range:$102,000 - $107,500;depending on education/qualifications/experience

Time Appointment: 75%-100% Appointment

Position Type: Faculty and P&A Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).